Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
19
19
years of professional experience
Work History
MLS and Membership Coordinator
Coastal Plains Association of Realtors
Greenville, NC
03.2022 - Current
Duties include, but not limited to:
First point of contact for phone calls and emails
Respond to member inquiries in a timely and professional manner
Make new member appointments and help with paperwork
Create new member records in computer systems and keep records up to date
Manage and maintain files, records and correspondence
Help prepare reports and presentations
Draft and proofread correspondence
Update calendar, social media and business website
Create invoices and process payments
Maintain office inventory
Assist with day-to-day operations of the office functions and duties
Make and keep sign up lists for meetings and events
Office Manager
Kimbrell's Furniture
Greenville, NC
01.2022 - 02.2022
Duties included, but not limited to:
Managing office employees
Interviewing and hiring office personnel
Training new office personnel
Balancing drawers, as well as printing detailed and settlement reports on a daily basis to reconcile and count monies for bank deposits
Assisting customers with credit applications, payments and questions
Filing legal and insurance documents
Owner/ Manager
Pizza Authority
Elizabeth, PA
03.2015 - 08.2019
Duties included, but not limited to:
Managed day-to-day business operations
Trained and motivated employees to perform daily business functions
Optimized team hiring, training and performance
Devised processes to boost long-term business success and increase profit levels
Substitute Aide / Secretary
Elizabeth Forward School District
Elizabeth, PA
01.2015 - 05.2018
Duties included, but not limited to:
Helped prepare classrooms by setting up activity stations, writing on bulletin boards and distributing materials
Maintained smooth classroom operations by assisting teachers with any administrative, instructional or student support need.
Supported children by working closely with teachers, parents and administrators.
Unit Secretary
Select Specialty Hospital
McKeesport, PA
11.2011 - 04.2012
Duties included, but were not limited to:
Organized paperwork such as charts and reports for office and patient needs.
Processed lab paperwork and requests according to physicians' orders.
Transcribed doctors' medication orders, lab test requests and care plans
Executed administrative duties to facilitate unit tasks and meet team goals.
Monitored inventory levels and advised management of need for replenishment.
Maintained current and accurate medical records for patients.
Executive Assistant to the Vice President
The Coury Financial Group
Pittsburgh, PA
05.2004 - 04.2006
Duties included, but were not limited to:
Used advanced software to prepare documents, reports and presentations.
Screened calls and emails and responded accordingly to support executive correspondence.
Organized envelopes, postage and mail correspondence for staff and leadership.
Processed travel expenses and reimbursements for executive team and senior management group.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Filed paperwork and organized computer-based information.
Managed and reviewed filing and office systems.
Took notes and dictation at meetings.
Education
Associate Degree Grad - Computer Information Management
Computer Tech
Biology
Community College of Allegheny County
Skills
Proper Phone Etiquette
Mail Handling
Meeting Agendas and Minutes
Sorting and Labeling
Social Media Knowledge
Excel Spreadsheets
Business Correspondence
Advanced MS Office Suite Proficiency
Schedule Management
Problem Resolution
Appointment Setting
Self Starter
Timeline
MLS and Membership Coordinator
Coastal Plains Association of Realtors
03.2022 - Current
Office Manager
Kimbrell's Furniture
01.2022 - 02.2022
Owner/ Manager
Pizza Authority
03.2015 - 08.2019
Substitute Aide / Secretary
Elizabeth Forward School District
01.2015 - 05.2018
Unit Secretary
Select Specialty Hospital
11.2011 - 04.2012
Executive Assistant to the Vice President
The Coury Financial Group
05.2004 - 04.2006
Associate Degree Grad - Computer Information Management