Hi, I’m
Amy Smith
Referral Specialist
Fort Kent,ME
Summary
Resourceful and experienced assistant offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
20
years of professional experience
Work History
O'Loughlin Electric LLC
Office Manager
01.2014 - 04.2023
Job overview
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maximized cash flow through optimal billing and collection processes.
Richard Dubois, Esq.
Paralegal
03.2018 - 05.2019
Job overview
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Allied Home Mortgage Capital Corporation
Director of Operations
05.2003 - 10.2010
Job overview
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Monitored budget and utilized operational resources.
- Defined, implemented, and revised operational policies and guidelines.
Education
Husson UniversityBangor, ME
Associate of Science from Paralegal Studies
05.2003
Skills
- Coaching and Training
- Quality Assurance
- Excellent Multitasking Abilities
- Client Correspondence
- Reports and Financial Statements
- Schedule Planning
- Bookkeeping
- Strong Problem Solver
- Report Analysis
- AR/AP
- Payroll Administration and Timekeeping
- Calendar and Scheduling Software
Timeline
Paralegal
Richard Dubois, Esq.
03.2018 - 05.2019
Office Manager
O'Loughlin Electric LLC
01.2014 - 04.2023
Director of Operations
Allied Home Mortgage Capital Corporation
05.2003 - 10.2010
Husson University
Associate of Science from Paralegal Studies
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