Amy L Stonestreet
Summary
Service-oriented Sales Person with more than 30 years of experience developing relationships and partnerships, servicing accounts and while boosting profits. Strategic and analytical with motivational leadership style and expertise in building new network connections, promoting sales and team building amongst the team.
Overview
39
39
years of professional experience
Work History
Foodservice Distribution Account Manager
Tyson Foods
01.2021 - 03.2024
- Increased distribution efficiency by implementing strategic account management practices and streamlining processes.
- Enhanced customer satisfaction through consistent communication, timely follow-ups, and effective problem resolution.
- Managed a diverse portfolio of accounts, maintaining strong relationships with key clients and ensuring successful product distribution.
- Expanded market share through targeted business development efforts, identifying new opportunities for growth within existing accounts within Arizona and New Mexico.
- Consistently met or exceeded sales targets by employing tailored marketing strategies for each account. Arizona and New Mexico and El Paso Markets annual growth of 1.9 million pounds of new business.
- Collaborated with internal teams to develop marketing materials that effectively showcased products to potential clients, resulting in increased sales.
Commercial Chain Sales-Distribution Account Mgr
Waypoint
03.2007 - 01.2021
- Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
- Maintained up-to-date knowledge of competitor products and pricing in market served.
- Represented Food Sales West/Waypoint at non-profit events and cultivated business contacts to increase expansion opportunities.
- Organized and executed product blitzes to identify and engage current and new customers within out target market.
- Used Data Essential/Fire Fly programs to compile regional and local data to create visually appealing charts and graphs for reports and presentations.
- Aggressively generated new business by prospecting, making follow-up calls to customers and connecting with referrals within our foodservice community.
- Closed average of 187 sales calls each quarter.
- Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
- Shared client information while presenting products either at distributor meetings, sales meetings, cooing demonstrations in-front of customers and clients and or any kind of audience to achieve a knowledgeable result.
- Demonstrated products to show potential customers benefits and advantages to encourage purchases.
- Presented bids and contracts for potential clients to review during meetings.
- Used negotiation skills by closing Waypoint internal quarterly client goals while increasing client retention at 76%.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
Premium Suites and Catering Supervisor
Arizona Cardinals- Centerplate (part-time)
05.2006 - 06.2010
- Enhanced client satisfaction by providing exceptional game day and catering services for various events, including corporate meetings, weddings and NFL owner events.
- Streamlined operations by implementing efficient processes for food preparation, service, and cleanup.
- Managed a team of premium suites/loft staff members, ensuring proper training and adherence to company standards for quality service.
- Maintained strict compliance with local health department regulations regarding food safety and sanitation practices.
- Increased business exceeding excellent customer service, addressing client concerns promptly and professionally.
- Superbowl, NCAA Football and Basketball Tournaments, Floor Events.
Healthcare Account Sales Manager
US Foods
02.2003 - 02.2007
- Exceeded annually sales goals by (132%) selling $8.3m with IGP of 11.1% exceeding all annual sales incentives.
- Increased account sales by developing and maintaining strong relationships with key clients.
- Business sales by 74% through effective cross-selling, exceptional customer service and cold calling.
- Addressed each customer needs and wants recommend suitable product options.
- Supported customers continuously from small food shows to product showcases to execute new trendy up and coming ideas for foodservice in healthcare.
Food and Beverage Asst. Director LSUMC-MIHS
Sodexo USA
07.1999 - 02.2003
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships within Shreveport and Phoenix.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment
- Developed unique events and special promotions to drive sales such as for LSU Student Medical Campus, LSU Trama Center, AZ Burn Center, MIHS Golf Tournament, Maricopa Sheriffs Department, Board of Supervisors, lastly MIHS Pay IT Forward to The Need.
Club Dining- Catering Manager
Levy Restaurants At Arrowhead Stadium
01.1993 - 07.1999
- Orchestrated positive customer experiences by overseeing every area of stadium operations such as Premium Suites, The Arrowhead Club, and off premise ground operations.
- Hired and trained both permanent and seasonal temporary staff associates.
- Coordinated with event planner for floor and table layouts, guest numbers and overall catering needs.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyal.
- Set schedules for seasonal staff of 130 by planning and designating shifts and hours for game day and catering associates.
- Collaborated with chefs to plan menus according to client needs and budgets within NFL- Kansas City Chiefs Organization. Along with Fortune 500 companies, state political directors, non-profit charities and private individuals.
- Coordinated and Carried Off- NFL Playoff Games, NCAA Basketball Games, Arlington Horse Track, Stanley Cup Playoffs, PGA Golf Tournaments, Conventions at McCormick Place and Superbowl Championship Game.
- Soft and Hard Openings for 7 Major Stadiums, Arenas and Convention Center.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
Corporate Trainer
Applebee's Neighborhood Grill & Bar
11.1987 - 02.1993
- Monitored employee progress and gave feedback to management and additional training requirements for Front and Back of the House.
- Led cross-functional training for external and internal clients and created all training materials and exams.
Suites Supervisor and Banquet Captain
Eddy's Catering At Arrowhead Stadium
07.1985 - 02.1993
- Delegated tasks to staff members to maximize production under tight deadlines.
- Oversaw timeliness and quality of food delivery at high-volume events.
Education
No Degree - Business Administration And Management
University of Kansas
Lawrence, KSAssociate of Arts - Communication Studies
Johnson County Community College
Overland Park, KS05.1992
High School Diploma -
Shawnee Mission North High School
Shawnee Mission, KS04.1990
Skills
- Coaching and mentoring
- Sales presentations
- Analytical problem solver
- Solution selling
- Team Collaboration
- Strategic account development
- Direct sales
- Extensive personal network
- Relationship Management
Timeline
Foodservice Distribution Account Manager
Tyson Foods
01.2021 - 03.2024
Commercial Chain Sales-Distribution Account Mgr
Waypoint
03.2007 - 01.2021
Premium Suites and Catering Supervisor
Arizona Cardinals- Centerplate (part-time)
05.2006 - 06.2010
Healthcare Account Sales Manager
US Foods
02.2003 - 02.2007
Food and Beverage Asst. Director LSUMC-MIHS
Sodexo USA
07.1999 - 02.2003
Club Dining- Catering Manager
Levy Restaurants At Arrowhead Stadium
01.1993 - 07.1999
Corporate Trainer
Applebee's Neighborhood Grill & Bar
11.1987 - 02.1993
Suites Supervisor and Banquet Captain
Eddy's Catering At Arrowhead Stadium
07.1985 - 02.1993
No Degree - Business Administration And Management
University of Kansas
Associate of Arts - Communication Studies
Johnson County Community College
High School Diploma -
Shawnee Mission North High School