AMY LOU CURRAN

• Identified community organizations and leaders to establish and nurture relationships to help build Kyndryl brand awareness.
• Collaborated with community content and development teams to drive improvements to offerings.
• Instituted array of programs and user groups for members.
• Candidate pipeline projects for Women in Tech, Tech Roles in UK, Ireland and Czech Republic. (Generated over 1000 contacts from pipeline outreach)
• Built strong bonds with local cultural organizations by respecting unique differences and specific societal norms.
• Sourced and Recruited for high level tech and sales roles. (7 hires out of 16 roles in 6 months)

• Recruit and interview Host Families. Match Exchange Students with Host Families. Act as mediator in conflicts between Students & Families.
• Monthly reporting of grades & well being of each student.
• Coordinating monthly social events for Exchange students.
• Pointed students to relevant information about academic and personal support services available on campus.
• Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
• Knowledgeable of J1 & F1 Visa process and guidelines.

• Created advertising content for local fast food chain with 5 locations. Scheduled daily postings on Social Media outlets. (Facebook, Instagram & Twitter)
• Created monthly newsletter reaching over 16,000 customers with 40% open rate. (20% above industry standard)
• Maintained subscriber database through Constant Contact.
• Coordinated all fundraising events with the SPCA of Wake County & Muscular Dystrophy Association.
• Coordinated & conducted employee interviews and hiring.
• Acted as HR liaison between employees & Owners.
• Maintained all Employee records and ServSafe certifications.
• Prepared managers & staff for all Health Inspections.

• Arranged & conducted weight loss seminars for perspective patients.
• Processed all program applications for prospective surgical patients.
• Set up new patient consultations and managed scheduling templates for clinic for 6 surgeons.
• Coordinated all secondary testing & arranged to get all pre-operative clearances for surgical patients.
• Planned meetings and special events for staff and physicians.
• Prepared correspondence for 6 surgeons.
• Obtained insurance authorizations for surgical procedures.
• Involved in Surgical Fellow Candidate selection and onboarding process.
• Assisted clinic & Duke Raleigh Hospital in obtaining Center of Excellence credentialing.

• Duke Neurosciences Maintained meeting calendar, clinic schedules and call schedules for 4+ physicians
• Developed templates, forms and policies for Neurology & Neurosurgery practices
• Trained new staff on phone, computer, scheduling and filing systems
• Supervised new patient referrals for Neurology and Neurosurgery practices
• Planned meetings and special events for staff and physicians
• Transcribed and prepared documents and correspondence for all physicians
• Received 5 Service Champion Awards for Customer Service.

Paralegal for the Law Firms of:

• Whitley Rodgman & Whitley,
• Holt York McDarris & High
• The Kuhn Law Firm,
• Herring McBennett Mills & Finkelstein
• Managed front office/reception
• Drafted domestic, civil litigation, as well as wills & trusts.
• Transcribed legislative reports.
• Set up public hearings for land use & planning cases.
• Assisted attorney with title searches.
• Acted as Adoption Coordinator for A Child’s Hope, LLC.
• Prepared all adoption pre & post placement assessments, acted as liaison between agency and perspective adoptive parents and birth parents.
• Prepared all adoption documents and filed with clerk of court.