Amy N. Lewis
Summary
Decisive leader with over 10+ years of experience driving company growth through creative and innovative marketing strategies and cross-functional communication tactics. Resourceful and adaptive team builder skilled at analyzing market trends and customer needs to develop highly-effective and targeted branding campaigns. Key account manager and strategic thinker.
Overview
27
27
years of professional experience
1
1
Certification
Work History
MARKETING/CLINICAL OPERATIONS SPECIALIST
MEDSPACK LTC PHARMACY
01.2019 - Current
- Experience in new market development for pharmacy start up
- B2B sales with Community Hospitals, Physicians both Primary and Specialty Care, Rehabilitation Hospitals, Home Care Agencies, and Independent Living Communities, Behavioral and Mental Health Services
- Contracted Partnerships with Skilled Nursing, Assisted Living, Personal and Memory Care Facilities, Drug/Alcohol Treatment Centers, Correctional Facilities
- Collaboration with Nurse Case Managers, Licensed Social Workers, Discharge planners,
- Understanding pharmaceuticals including specialty, insurance coverage, reimbursement, PBM's
- Knowledge of services and packaging medications
- Strong client focus in delivering sales
- Cultivating positive partnerships, relationships, identifying new markets
- 85% achieved monthly generated revenue (combined company revenue of $25 million per year)
SALES AND MANAGEMENT
O.N.E. HOSPITALITY
07.2018 - 01.2019
- Point-person for in house sales of Tutoni's Italian Restaurant, responsible for promoting within the community and closing sales for full service restaurant
- Guests relations with attentive service, Increased revenue of special venue within the restaurant by promoting specials and events
- Excelled in representing one of York's top ten restaurants
RESORT SALES MANAGER
HERITAGE HOSPITALITY
02.2017 - 07.2018
- Point-person for resort sales, responsible for promotion of, and closing sales for two full-service resorts and hotels, two World Class golf courses, four restaurants, AvalancheXpress snow tubing and ice skating, York's #1 rated Spa and Salon, Athletic Club, club sports, outdoor hockey tournaments
- Customer relations with attentive service, Increased guest spending average by promoting specials and packages
- Successful multi-tasking, while remaining professional and courteous under high-stress situations
- Top 2 in resort sales department
CUSTOMER SERVICE REPRESENTATIVE
FOOD And BEVERAGE INDUSTRY
01.1997 - 01.2018
- Established great rapport with repeat clientele with exceptional, attentive service, Significant increase in guestcheck averages while promoting specials and premium alcohol,
- Successful multi-tasking of food and alcohol service while maintaining sanitary conditions in compliance with state-mandated standards
- Handled customer inquiries and suggestions courteously and professionally
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Education
General Education Courses -
BACHELOR OF SCIENCE - Respiratory Therapy
YORK COLLEGE OF PENNSYLVANIA
Associate of Arts - Illustration
Ringling College of Art And Design
Sarasota, FLSkills
- Excellent Relationship Management
- High Influencer and Negotiator
- Revenue Growth
- High Impact Sales Presentations
- Strategic Planning
- Adaptability
- Strong Interpersonal Skills with Effective Communication
- Expert Organizational and Time Management
- Consultative Sales Techniques
- Market Research Expertise
- Business Negotiation
- Client Retention
Certification
- Certified Sales Leader, Ledgerock Consulting - July2019 - January 2020
Timeline
MARKETING/CLINICAL OPERATIONS SPECIALIST
MEDSPACK LTC PHARMACY
01.2019 - Current
SALES AND MANAGEMENT
O.N.E. HOSPITALITY
07.2018 - 01.2019
RESORT SALES MANAGER
HERITAGE HOSPITALITY
02.2017 - 07.2018
CUSTOMER SERVICE REPRESENTATIVE
FOOD And BEVERAGE INDUSTRY
01.1997 - 01.2018
General Education Courses -
BACHELOR OF SCIENCE - Respiratory Therapy
YORK COLLEGE OF PENNSYLVANIA
Associate of Arts - Illustration
Ringling College of Art And Design