Amy Nicole Johnson
701 Spicewood Trl Centerton, AR 72719
Summary
Results-focused retail professional with strength in ecommerce, organizing business strategies and implementing marketing activities. Proactive leader with strengths in communication and collaboration. Proficient in leveraging merchant and technology knowledge to promote business goals. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
18
18
years of professional experience
Work History
E-Commerce Manager
Jia Wei Lifestyles, Inc.
Bentonville, AR
09.2022 - Current
- Established and managed the company’s eCommerce operations, launching as a dropship supplier on Samsclub.com and a 1P and 3P partner on Walmart.com.
- Led the Jessie James Decker brand launch, overseeing content, imagery, order fulfillment, inventory control, and marketing, while developing a brand page to drive offsite traffic.
- Executed and maintained store-level and dot-com-only items, ensuring all Walmart compliance measures were met.
- Conducted weekly and monthly reporting, tracking sales, share analysis, and gap/opportunity assessments using Retail Link and NPD where applicable.
- Partnered with sales directors on assortment strategy and promotional planning, providing performance analysis and competitive audits.
- Supported sales meetings by preparing sales recaps, highlights, and performance visualizations through reports and graphs.
- Collaborated on forecasting and inventory flexibility, delivering supporting analysis to optimize stock levels.
- Worked with Walmart Connect to develop and execute marketing campaigns aimed at driving eCommerce sales growth.
- Partnered with sales and marketing teams on campaign development, execution, and post-analysis to refine promotional effectiveness.
Online Reseller
Self-employed
Centerton, AR
04.2022 - Current
- Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
- Maintained high feedback ratings from customers by responding quickly to questions and problems.
- Identified new growth opportunities for program revenue plans.
- Listened to customer interests and needs and matched with suitable related products.
- Monitored consumer traffic to build customer engagement strategies.
- Photographed and wrote product descriptions and sales copy for items.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
Associate Merchant Decorative Accessories
Walmart
Bentonville, AR
07.2021 - 04.2022
- Established category strategy, managed budgets to drive profitable growth, and used vision and creativity to impact the customer experience
- Utilized my influence and leadership skills to build partnerships with suppliers, vendors, business partners and other Associate Merchants
- Assessed nearly every aspect of my products including replenishment, supply chain, manufacturers, store operations, planning, assortment, layouts, budgets, modular, and pricing to meet customer needs
- Designed, developed, and launched products with the Product Development and Sourcing team
Project Manager II
Sam's Club Home Office
Bentvonville, AR
06.2019 - 07.2021
- Devised strategic plan for Shocking Values platform, focusing on thematic and seasonal offerings, growing 72% YOY
- Leveraged partnerships with merchants to grow Technology, Home, Apparel & Hardlines, and Health & Wellness Divisions
- Experimented with testing subscriptions in Shocking Values and responding to promotional periods with strategic offerings
- Defined strategy for New Items and Savings Center, developed timelines and submission deadlines, and communicated workflow and execution to business partners
- Developed, initiated, and executed "Member's Love" module featuring member reviews
- Lead Flag Holiday plans and timeline, managed workflow and personnel and achieved completion deadlines for successful campaign launches
- Partnered with Home team to develop a simplified submission process to use company wide
Ecommerce Merchandise Assistant
Sam’s Club Home Office
06.2016 - 06.2019
- Researched current and past business performance using online systems and available reports
- Selected merchandise based on quality and cost-efficiency models
- Placed prices and descriptive signage to enhance displays and promote items
- Established and maintained proper high-traffic site displays, resulting in increased sales
- Consulted with management and marketing teams to plan optimal promotions
- Monitored stock to maintain sufficient quantity of featured product
- Identified labels, trends and opportunities by sampling competitor shopping experiences
- Met and exceeded quarterly sales goals by 30% in three, large complex businesses
Customer Service Coordinator
Walmart Regional Operations Center
05.2015 - 06.2016
- Used various internal systems to combine purchase orders to maximize truck space and scheduled loads
- Managed suppliers to ensure backhaul loads were scheduled accurately within mandatory timeframes, securing visibility for Walmart fleet and outside carriers
- Identified opportunities with vendors, carriers, and dispatchers to improve overall business functions and efficiencies while maintaining company quality standards
- Communicated with drivers, dispatchers, and local transportation offices to resolve issues or concern
- Maximized revenue by proactively building and managing key customer relationships
Receiving Clerk & Orderfiller
Walmart Pharmacy DC 6001
11.2006 - 05.2015
- Helped reduce loss and maintained facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Reviewed work orders to check correctness of deliveries
- Packaged items with appropriate materials to prevent damage during shipping
- Compared shipment contents with paperwork to support inventory accuracy and records management
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues
- Used RF scanner to pick items from bins and complete orders
- Prepared accurate shipping orders and bills of lading to direct and route materials
- Investigated inventory discrepancies to maintain recordkeeping validity
- Mentored newly hired employees on warehouse safety procedures and demonstrated proper operation of equipment to avoid mishaps
Education
High School Diploma -
Rogers High School
Rogers, ARSkills
- Work flow planning
- Multi-unit operations management
- Processes and procedures
- Productivity improvement
- Microsoft Office Suite expert
- Project management
- Strategic program development and management
- Performance improvements
- Merchandising plan development
- Overstock strategy
- Order fulfillment
- Inventory tracking
- Sales strategy development
- Search engine optimization
- Pricing strategy
- Product management
Timeline
E-Commerce Manager
Jia Wei Lifestyles, Inc.
09.2022 - Current
Online Reseller
Self-employed
04.2022 - Current
Associate Merchant Decorative Accessories
Walmart
07.2021 - 04.2022
Project Manager II
Sam's Club Home Office
06.2019 - 07.2021
Ecommerce Merchandise Assistant
Sam’s Club Home Office
06.2016 - 06.2019
Customer Service Coordinator
Walmart Regional Operations Center
05.2015 - 06.2016
Receiving Clerk & Orderfiller
Walmart Pharmacy DC 6001
11.2006 - 05.2015
High School Diploma -
Rogers High School
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