Amyrah V. Acuna
Belleville
Summary
Personable and energetic receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
5
5
years of professional experience
1
1
Certification
Work History
RECEPTIONIST
RWJBarnabas Health – Newark Beth Israel Medical Center
03.2025 - Current
- Greet patients, visitors, and staff with professionalism, ensuring a welcoming environment.
- Manage phone lines, schedule appointments, and maintain department calendars.
- Handle incoming/outgoing correspondence and support daily office operations.
- Assist patients with check-in procedures, directing them to the appropriate departments.
- Deliver excellent customer service while maintaining confidentiality and HIPAA compliance.
ADMIN ASSISTANT / EXP REAL ESTATE AGENT
09.2022 - Current
- Manage monthly calendar and schedule appointments through outbound calling.
- Curated social media content and managed accounts to increase engagement.
- Assisted with open house tours and events, including property management.
- Efficiently managed sales processes that contributed to top agent performance.
RESTAURANT HOSTESS
Sophia Rooftop
03.2023 - 09.2023
- Seated guests and managed the wait list.
- Answered phone, managed reservations and addressed guest questions and concerns.
- Demonstrated excellent customer service skills to ensure a pleasant dining experience.
- Conversed with members and guests in outgoing and friendly manner.
- Processed payments accurately while following all cash handling procedures.
DAYCARE TEACHER
Cadence Academy
08.2021 - 03.2023
- Maintained daily records of attendance, meals served, naps taken, diaper changes and other pertinent information.
- Assisted in transitioning children from one activity to another.
- Assisted with mealtime preparation and clean up for toddlers, including setting tables, serving meals, and cleaning up afterwards.
- Supervised outdoor playtime to support child safety.
- Provided nurturing care to infants and toddlers in a daycare environment, demonstrating excellent communication skills.
SALES ASSOCIATE
Michaels
08.2020 - 07.2021
- Accurately processed customer payments using cash, credit cards, and checks.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Maintained inventory and store visual presentation to meet customer needs.
Education
ASSOCIATE OF NURSING (ASN) - Candidate
Essex County College
Newark, NJ05.2027
HIGH SCHOOL DIPLOMA - undefined
County Prep High School
Jersey City, NJ06.2021
Skills
- Excellent customer service
- Strong organizational skills
- Highly motivated and reliable
- Adaptable and resilient
- Problem solving & multitasking
- Proficient with technology and scheduling
- Phone etiquette
Certification
NJ Licensed Real Estate Agent
CITIZENSHIP
U.S Citizen
Timeline
RECEPTIONIST
RWJBarnabas Health – Newark Beth Israel Medical Center
03.2025 - Current
RESTAURANT HOSTESS
Sophia Rooftop
03.2023 - 09.2023
ADMIN ASSISTANT / EXP REAL ESTATE AGENT
09.2022 - Current
DAYCARE TEACHER
Cadence Academy
08.2021 - 03.2023
SALES ASSOCIATE
Michaels
08.2020 - 07.2021
HIGH SCHOOL DIPLOMA - undefined
County Prep High School
ASSOCIATE OF NURSING (ASN) - Candidate
Essex County College
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