AMYRE QUALLS
Shreveport,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Patient Financial Counselor
Ochsner LSU Health Shreveport
08.2021 - 09.2023
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Provided excellent customer service to patients and medical staff.
- Engaged with patients to provide critical information.
Operations/Store Associate
Army Air Force Exchange Services
01.2021 - 08.2021
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Service Representative
Bass Pro Shops
09.2020 - 03.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Arts -
Bossier Parish Community College
Bossier City, LA08.2022
Skills
- Flexible and Adaptable
- Problem-Solving
- Interpersonal Communication
- Teamwork and Collaboration
- Clerical Support
- Active Listening
- Decision-Making
- Self-Motivated
- Planning and Coordination
- Multitasking Abilities
Timeline
Patient Financial Counselor
Ochsner LSU Health Shreveport
08.2021 - 09.2023
Operations/Store Associate
Army Air Force Exchange Services
01.2021 - 08.2021
Customer Service Representative
Bass Pro Shops
09.2020 - 03.2021
Associate of Arts -
Bossier Parish Community College