Patient-oriented Nurse with 16 years of diverse experience in the medical field. Skilled at multitasking, problem-solving, prioritizing patient needs, and communicating efficiently with patients, families, and interdisciplinary teams to achieve the greatest outcome for all involved.
Collaborated with fellow holistic practitioners to create a comprehensive wellness team for clients, ensuring all aspects of their health were addressed effectively.
Consistently exceeded client expectations by going above-and-beyond in providing personalized attention, resources, and encouragement throughout their journey towards better health.
Promoted overall mental and emotional well-being by incorporating self-care practices into customized wellness programs.
Promoted the importance of a balanced lifestyle, addressing physical, emotional, mental, and spiritual aspects of wellbeing.
Encouraged clients to remain accountable for their progress by regularly tracking their success and celebrating milestones.
Assisted clients in overcoming personal barriers to achieve their wellness goals through compassionate coaching and support.
Empowered clients to take control of their own health by providing them with the knowledge and tools necessary for lasting change.
Developed strong relationships with clients, fostering an atmosphere of trust and open communication during coaching sessions.
Gave public talks and spoke on webinars on importance of health practices, nervous system regulation, and stress decreasing strategies in order to restore and optimize physical and emotional health.
Analyzed lab work data and created reports and care plans to present to patient.
Provided emotional support to patients during difficult times, promoting trust between nurse and patient through compassionate virtual interactions.
Assisted in the development of telehealth protocols and procedures, contributing to the overall success of the Covid telehealth program.
Prioritized patient safety through diligent monitoring of Covid symptoms, vital signs, etc while discussing any concerning changes or trends with appropriate healthcare providers promptly.
Utilized evidence-based practices when delivering telehealth nursing services, ensuring safe and effective care for all patients.
Demonstrated adaptability by quickly adjusting to new telehealth technologies and platforms for optimal performance in virtual care settings.
Acted as a liaison between patients and other healthcare providers, facilitating seamless communication and coordination of care efforts.
Reduced hospital admissions by closely monitoring patients' health conditions and coordinating care with healthcare providers.
Utilized critical thinking skills when assessing patient needs, swiftly identifying potential concerns and implementing appropriate interventions remotely.
Improved patient outcomes with thorough assessment, identification of potential issues, and prompt intervention via telehealth consultations.
Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Participated in quality improvement initiatives related to telehealth nursing practice, enhancing service delivery and patient experience.
Expanded hospice coverage to 6 hospitals and 3 nursing homes as a clinical liaison.
Developed strong relationships with key decision-makers, fostering trust and loyalty in assigned hospitals and nursing homes.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams and hospital/nursing home staff for comprehensive patient care plans, resulting in better health outcomes.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
Served as a liaison between physicians and patients' families to facilitate clear communication regarding treatment options and progress updates.
Provided emotional support to patients during challenging times, fostering a sense of trust and rapport that contributed to better overall wellbeing.
Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions for patients and families.
Educated family members and caregivers on patient care instructions.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
Educated patients and families on available community resources, facilitating access to necessary support services.
Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
Managed support services and fostered communication among social workers, therapists, hospice staff, hospital staff and patients.
Provided post operative care and support for patients after joint replacement, trauma/fractures, cervical, thoracic, and/or lumbar surgery, shoulder surgery, and/ or other musculoskeletal operations.
Responsible for patient care of 4-6 postoperative patients.
Received patients from PACU, monitored post op vital signs, set up PCA and fluids, reviewed post op orders, oriented patient to unit and reviewed plan of care.
Assisted MDs with wound care and educated the patients and the families about post operative care, self-care and support systems available to them.
Performed assessments, developed care plans, and performed other duties such as telemetry monitoring, placing and maintaining IV lines, administering IV fluids, IV medications, oral medications, blood transfusions, traction, external fixators, and several other nursing competencies.
Managed pain effectively, implementing position changes, cold therapy, activity, and timely administration of analgesics as needed.
Maintained a supportive relationship with coworkers and delegated as appropriate.
Assisted the physician during examination and treatment of the patient, obtained vital signs, current medical information, weight and height measurements, and patient's past medical history.
Maintained and documented patient's chart with current information on patient's condition, care provided, and follow-up prescribed by the physician/provider.
Coordinated processing and care provided to patients examined by the Physician in performing or arranging for any lab or other diagnostic/clinical tests or treatments needed during examination.
Functioned as a healthcare advocate and performed routine administrative processes for scheduling and coordinating hospital admissions or procedures, specialty and procedural referrals, and in-office procedure activities to support clinic operations.
Assisted with other administrative duties such as answer phones, make appointments, and obtaining insurance authorizations.
Performed nursing procedures under supervision of Peter M. Dichiara, M.D., F.A.C.P, Jon Adams, PA-C, and Jacque Chirco F.N.P.
Assisted physicians in exam rooms.
Escorted patients to exam rooms, interviewed patients, measured vital signs, including weight, blood pressure, pulse, temperature, and documented all information in patient’s chart.
Gave instructions to patients as instructed by physicians.
Ensured all related reports, labs and information was documented and available in patients’ medical records prior to their appointment.
Kept exam rooms stocked with adequate medical supplies, maintained instruments, prepared sterilization as required.
Took telephone messages and provide feedback and answers to patient/physician/pharmacy calls.
Triaged and processed messages from patients and front office staff to physicians.
Maintained all logs and required checks (i.e. refrigerator temperatures, expired medications, etc.).
Administered injections as prescribed by the physicians.
Provided emergency room technical support for physicians and nurses to optimize patient care.
Received directions and assignments from the RNs and MDs.
Assisted RNs and MDs in providing technical care of the patients, collaborated with staff to ensure optimal patient care.
Performed 12 led EKGs, collected specimens as ordered by the physician, and transported them to the lab in a safe and timely manner.
Transported patients to other departments.
Demonstrated positive interpersonal relations while working with patients, families, guests, physician, co-workers, other departments and management.
Maintained a safe environment for patients, staff, physicians and guests.
Restocked patient rooms, supply closets, and linen cabinets.
Assisted patients into room and placed appropriate monitoring devices; kept the assigned nurse informed about patient's condition.
Reported to the assigned nurse any concerns or abnormal findings and assisted with immediate interventions.
Assisted the Emergency Room Director with Administrative paperwork and patient call backs.
Transported patients from second floor holding down to surgery.
Obtained vital signs, placed patient on cardiac monitors.
Assisted nurses with preparing the patient for surgery.
Assisted with patient transfer to the Operating Room table.
Kept operating rooms and patient holding stocked with supplies.
Terminally cleaned operating rooms in between surgeries and after hours.
Restocked and labeled IV fluids in warmer, collected and restocked blankets in the warmer for patients.
Assisted nursing staff with transfer of patients after surgery.
Cleaned endoscopy scopes and helped with sterilization of them.
Assisted the Operating Room Director with Administrative paperwork.
Compassionate, Kind, Caring
Effective Communicator
Helpful with problem solving, Personable, Enjoys working with a team
Implements facility protocol effectively, Autonomous, Works well under pressure
Experienced in Patient care skills and Patient/family centered care
Computer literate- PowerChart and Athena Experience
Reliable, Flexible, Ability to adapt quickly to change
LEAN Leadership Certification
Lean Healthcare Training 6/6/11-2/29/12
Strategic Planning and Policy Deployment Training
Principles of Continuous Improvement Training
LHC-101 Principles of Lean Healthcare Training
Healthcare Lean Certificates Series- HC-LCS Training
Kaizen Rapid Improvement Event (RIE) Training
MBCE; Mastering Blood Chemistry Certification
Integrative Health Practitioner, Certification complete 11/2024
Student Missions: Campus Crusade for Christ
China Mission Team (May 2006-July 2006)
Surgical Missions: Troy Regional Medical Center
Honduras Surgical Team (April 2007 & April 2008)
Medical Missions: Hope Here International Ministries
Costa Rica Medical Team: (March 2012)
Outreach Missions: Troy Hope
Founder of Troy Hope, Hope for Costa Rica, and Hope for Haiti