Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Youth Program Facilitator-Internship
Metro Health
08.2021 - 05.2022
Organized special events and activities to boost youth engagement and improve lives of at-risk children
Strengthened academic, social and physical education program offerings for area youth
Conducted community workshops to promote different programs and educate public on available services
Built recruitment and retention plans to maintain full roster of program participants
Developed and created programs and monitored effectiveness against individual participant needs.
Customer Service Representative
Society Of St. Vincent De Paul of Baton Rouge
07.2019 - 07.2021
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Collected customer feedback and made process changes to exceed customer satisfaction goals
Offered advice and assistance to customers, paying attention to special needs or wants
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.