Adaptable leader with background elevating performance and profitability. Well-versed at building relationships, managing finances, and motivating teams. Proactive and forward-thinking with keen eye for identifying issues and strategizing solutions.
Overview
19
19
years of professional experience
Work History
Owner
The Rootvik Agency
04.2015 - Current
Founded independent coaching and consulting practice
Currently provide holistic business and wellness consulting and support services to small businesses
Secured venue and speakers, developed content, successfully marketed and produced events
Manage agency of freelancers working on client projects throughout North America and Europe
Efficiently managed overlapping client projects to bring new products to market in Q2 2023
Increased agency quarterly profits by 55% from Q4 2022 to Q1 2023 through both systems optimization and 25% increase in total revenue
Built competitive edge with well-planned growth and strategic business development
Contacted existing and prospective clients to increase new and repeat business.
Digital Marketing Manager
BSG
04.2015 - 12.2020
Data analysis and content creation for international ticket brokerage firm
Coordinated online marketing in over 10 states
Created and managed database for marketing analysis
Developed and implemented clear, consistent campaign strategies to drive growth
Measured and reported performance of digital marketing campaigns.
Holistic Health Coach
Elmenhurst Chiropractic Clinic
08.2011 - 04.2015
Coordinated with physicians to achieve patient health goals.
Built operational plans, policies, and systems necessary to achieve outlined health service targets.
Clinic Manager
Elmenhurst Chiropractic Clinic
01.2008 - 04.2015
Oversaw, monitored, and managed daily clinic operations with focus on exceptional care delivery for multi-specialty clinic.
Maintained knowledgeable and skilled staff, recruiting top candidates and overseeing continuous training initiatives.
Increased revenue by 9% through process and procedure improvements.
Administrative Assistant
Elmenhurst Chiropractic Clinic
09.2007 - 06.2008
Promoted to Interim Manager within three months
Created and maintained spreadsheets with advanced Excel functions and calculations to develop reports and lists.
Trained office staff in use of different equipment and software programs.
Adjunct Instructor
Walla Walla Community College
01.2005 - 07.2007
Expanded horizons of undergraduate students with thought-provoking lectures and discussions.
Promoted learning-focused environment encouraging student participation and involvement.
Developed instructional plans for courses in adherence to college and departmental standards.
Education
Master of Health Administration (MHA) -
University of Phoenix
Phoenix, AZ
07.2012
Master of Arts - Women's Studies
University of York
York, England
2003
Bachelor of Arts - Humanities
Walla Walla College
College Place, WA
2001
Skills
Project Management
Critical thinking
Verbal and Written Communication
Account Oversight
Operational Processes
Driving Continuous Improvement
Customer Service Experience
Communication Skills
Project Plans
Developing Agendas
Business Systems
Team Player
Multi-Tasker
Excellent Time Management
Financial Management
Coaching and Mentoring
Training and Development
KPI Management
Sales and Marketing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The thing that I have learned is that vulnerability is at the center of fear and shame, but it is also at the center of joy and gratitude and love and belonging.
Home health Aid / Caregiver at Apex health Agency, Concierge Agency, Aqua Agency, Senior Nannies AgencyHome health Aid / Caregiver at Apex health Agency, Concierge Agency, Aqua Agency, Senior Nannies Agency