Amy Y. Scott
Marion,Ohio
Summary
Highly motivated and skilled professional seeking employment to leverage education and communication skills. Eager to join a company offering challenge, opportunity for growth, and career advancement. Possess successful experience in Purchasing, Procurement, Supply Chain, and Inventory Management. Strong background as a qualified Supply Chain Analyst, specializing in supply chain analysis. Proven ability to optimize logistics processes and enhance supply chain efficiency through strategic planning and problem-solving. Proficient in inventory management and demand forecasting, ensuring seamless operations and cost reduction. Known for inspiring confidence and trust, with a track record of building strong relationships with colleagues and suppliers.
Overview
23
23
years of professional experience
Work History
Supply Chain Analyst
Orbis RPM
01.2019 - Current
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Optimized supply chain processes by implementing data-driven analysis and forecasting methods.
- Ensured timely delivery of products to customers by closely monitoring order fulfillment processes and addressing any issues promptly.
- Collaborated with cross-functional teams to develop and execute end-to-end supply chain strategies that supported business objectives.
- Reported on supply chain KPIs to verify compliance with established standards.
- Forged relationships with multiple vendors and suppliers to improve cost-effective delivery options.
- Developed and delivered training materials for supply chain team members, enhancing their skills and knowledge of best practices.
- Streamlined inventory management processes, significantly reducing overstock and understock situations.
- Improved operational efficiency with adoption of cutting-edge supply chain management software.
- Facilitated cross-functional team meetings to ensure alignment on supply chain goals and objectives.
- Conducted regular supplier performance reviews, fostering culture of continuous improvement and accountability.
- Enhanced customer satisfaction by ensuring timely delivery of products through efficient supply chain management.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Supported senior company leaders by delivering reports outlining performance to drive process improvements.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Inventory Analyst
Surgere
04.2010 - 12.2018
- Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
- Supported the implementation of new systems and processes that led to improvements in overall inventory management performance.
- Implemented cycle counting programs that enabled faster identification of discrepancies leading to timely corrective actions.
- Developed comprehensive reports for management review, highlighting key inventory metrics and performance indicators.
- Ensured accurate documentation of all inventory transactions using specialized software solutions designed for efficient data entry.
- Resolved internal customer concerns promptly, fostering positive relationships between supply chain functions while maintaining high service levels throughout the organization.
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Suggested improvements to cut costs and improve supply chain process, incorporating asset utilization, performance measurement and outsourcing approaches.
Production Associate Inspector
IB Tech
01.2009 - 12.2010
- Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in training sessions to enhance skills and knowledge.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
- Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
- Increased on-time delivery rates by effectively prioritizing tasks and coordinating team efforts to meet deadlines.
- Resolved issues quickly to maintain productivity goals.
Customer Service
Silverline Windows
09.2005 - 12.2008
- Provided comprehensive customer service to drive client satisfaction.
- Met customer service expectations through problem resolution, daily communication and follow-up, boosting customer service scores.
- Provided customer service on accounts and resolved problems.
- Increased repeat business with exceptional customer service and personalized attention.
- Provided excellent customer service for positive experiences and returning patrons.
- Assessed and resolved customer service problems and executed solutions.
- Strengthened company reputation by delivering exceptional customer service and support.
- Collaborated with other areas to provide quality, seamless customer service.
- Evaluated data to identify trends and determine customer service needs.
- Provided high-level customer service, resolving issues promptly.
- Managed customer service operations, including taking orders and resolving complaints.
Secretary
North Central Corrections
01.2005 - 08.2005
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Streamlined invoice processing, improving accuracy and efficiency of financial operations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Purchasing Assistant
Silverline Windows
01.2002 - 12.2004
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Established and managed supplier and vendor relationships.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Resolved discrepancies between purchase orders and invoices promptly, maintaining a high level of accuracy in financial records.
- Oversaw purchase order shipments by managing deadlines and cancellation dates.
- Assisted in the development of purchasing strategies, resulting in improved supply chain performance.
- Streamlined purchasing processes for increased efficiency and reduced procurement time.
- Collaborated with other departments to identify opportunities for cost reduction or process improvements within the purchasing function.
- Processed purchase orders and invoices in accordance with company procedures.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Maintained documentation for all purchases.
- Searched for hard-to-find items and found high-quality, reliable vendors.
- Implemented innovative supply chain management strategies to streamline procurement process.
Education
Marion Technical College
Marion, OhioGraduate - Diversified Business
Tri Rivers Career School
Marion, OhioGraduate -
Harding High School
Marion, OhioSkills
- Supply Chain Management
- Materials and Inventory Management
- Purchasing processes
- Procurement
- RFID Tracking Assets
- Demand forecasting
- Claims
- Customer Service
- Supplier relationship management
- Cycle Counts
- Database management
- Proficient in Microsoft Office Suites, SAP, ERP
References
Available upon request
Timeline
Supply Chain Analyst
Orbis RPM
01.2019 - Current
Inventory Analyst
Surgere
04.2010 - 12.2018
Production Associate Inspector
IB Tech
01.2009 - 12.2010
Customer Service
Silverline Windows
09.2005 - 12.2008
Secretary
North Central Corrections
01.2005 - 08.2005
Purchasing Assistant
Silverline Windows
01.2002 - 12.2004
Graduate - Diversified Business
Tri Rivers Career School
Graduate -
Harding High School
Marion Technical College
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