Amysue Gallagher, LCSW
Jacksonville,FL
Summary
Experienced LCSW with solid background in providing quality services across diverse patient groups. Known for high productivity and efficient task completion. Possess specialized skills in patient advocacy, care coordination, and resource management. Excel in communication, empathy, and problem-solving, ensuring exceptional care delivery and client satisfaction.
Overview
25
25
years of professional experience
Work History
Contract Therapist
AbleTo
Remote
01.2024 - Current
- Provide Virtual therapy utilizing primarily Cognitive Behavioral Therapy to address depression, anxiety, parenting special needs, grief, weight management and coping with health conditions such as cancer or diabetes
- Complete Initial Assessment providing diagnosis and development of treatment plan
- Develop SMART goals with participant
- Coordinate and collaborate with behavioral coach as needed
Care Manager
Lucet Health
Remote
10.2022 - 07.2025
- Provided case management services for a behavioral health managed care insurance company
- Completed comprehensive assessment to identify barriers, SDOH and link member to needed professional or community resources
- Developed a care plan and promote self-management for prevention of readmission
- Facilitated coordination, communication and collaboration with health plan or providers to achieve goals
- Educated family members about patient's condition, treatments and available resources.
Licensed Clinical Social Worker
UF Health- Pediatric Weight Management Clinic
Jacksonville, FL
12.2021 - 10.2022
- Provided social work services to children, aged 5 -18, and families involved in the weight management clinic
- Completed mental health assessments as part of a multidisciplinary team to understand SDOH, and how mental health needs impact readiness for change.
- Used Motivational Interviewing to develop goals with patient and family
- Used Cognitive Behavioral Therapy to address cognitive distortions as related to health
- Connected families with community resources for ongoing health and mental health needs
Social Emotional Services Manager
Episcopal Children’s Services- Early Head Start/Head Start
Jacksonville, FL
08.2019 - 12.2021
- Provided direct supervision to a team of 8 mental health professionals, support staff and interns
- Collaborated with and establish relationships with community agencies to support the social emotional needs of children and families
- Organized and lead monthly team meetings
- Established processes to streamline and ensure consistency of the mental health supports within program standards
- Collaborated and established relationships with other agency departments for systemic support
- Tracked and monitored monthly reports and program deadlines to reach program standards
- Planned and provided quarterly social-emotional learning, and trauma-informed care concepts to educational staff.aff
Regional Coordinator
Florida School for the Deaf and the Blind- Parent Infant Program
St. Augustine, FL
06.2015 - 08.2019
- Initiated all referrals to the program, confirming eligibility and case assignment.
- Provided direct services to a caseload of visually impaired children birth to six years old and their families in natural environments.
- Coordinated family events and community outreach.
- Presented semi-annual trainings for VIISA/INSITE.
- Coordinated and collaborated with multidisciplinary providers and area school districts.
Early Interventionist
UF Health- Northeastern Early Steps
Jacksonville, FL
08.2014 - 05.2015
- Main focus of the job is to support referrals received from community child protective services agencies.
- Completed developmental screenings and make recommendations for services.
- Participated in multidisciplinary developmental evaluation with a main focus on social-emotional development.
- Provided direct and consultative developmental services to children and families enrolled in the Early Steps program.
Multiple Positions
Mecklenburg County- Children’s Developmental Services
Charlotte, NC
11.2008 - 07.2014
- Starting as a Case Coordinator for Early intervention services, moved to a Senior Case Coordinator supervising a team of Case Coordinators supporting families transitioning out of the NICU.
- Maintained a smaller caseload and provided case coordination for families transitioning from the NICU.
- Last position held was a Mental Health Licensed Clinician completing developmental evaluations and screening in collaboration with the Department of Social Services for children aged birth to five whose families are found in need of services due to abuse or neglect.
Social Worker
Hospice of Union County
Monroe, NC
01.2008 - 11.2008
- Completed psychosocial assessments for terminally ill patients and their families.
- Provided emotional support to patient and family during the dying process in both the patient’s home and residential settings.
- Assisted patients and families with community referrals and advanced directives.
- Participated in bi-monthly multidisciplinary team meetings.
- Coordinated and facilitated discharge plans when appropriate.
- Provided bereavement support after a loved one’s death.
- Supervised BSW student.
Clinical Social Worker
Carolina’s Rehabilitation
Charlotte, NC
04.2007 - 12.2007
- Completed psychosocial assessments for spinal cord injured patients.
- Assisted patients and families with community resource referrals and linkage.
- Provided support and coping with lifestyle changes and challenges.
- Developed and facilitated bi-monthly psycho-educational group.
- Participated in bi-weekly multidisciplinary team meetings.
- Coordinated and facilitated discharge plans.
Clinical Social Worker
Winnie Palmer Hospital for Women
Orlando, FL
04.2006 - 04.2007
- Completed psychosocial assessments for pre and postnatal patients.
- Assisted patients with community resource referrals.
- Provided support and guidance to patients with issues ranging from prenatal care, domestic violence, substance abuse, adoption, teen pregnancy, mental health issues, depression and grief and loss.
- Co-developed and provided presentations on the topic of bereavement, specific to pre and postnatal loss, to hospital staff as needed.
Multiple Positions
Early Intervention Program- Center for Child Development
West Palm Beach, FL
10.2000 - 03.2006
- Starting as a Family Service Coordinator II for Early intervention services, moved to a Supervisor.
- Assisted with the development and implementation of policies for the program, made appropriate decisions and acted on them in a timely manner.
- Developed and implemented a training program for new employees.
- Developed and presented productivity and time management overview training.
- Provided training and ongoing staff development related to specific clients, procedural matters and clinical issues.
- Developed agendas and co-conducted bi-monthly staff meetings.
- Provided clinical and administrative supervision to Family Service Coordinators.
- Supervised MSW student.
- Maintained Service Coordinator caseload as needed.
Education
Master of Social Work -
Barry University
North Miami, FL11-2000
Bachelor Of Social Work -
Florida International University
Miami, FL12-1998
Skills
- Treatment planning
- Case management
- Community resource connection
- Team collaboration
- Clinical assessment
- Organizational skills
- Team supervision
- Verbal and written communication
- Process improvement
Timeline
Contract Therapist
AbleTo
01.2024 - Current
Care Manager
Lucet Health
10.2022 - 07.2025
Licensed Clinical Social Worker
UF Health- Pediatric Weight Management Clinic
12.2021 - 10.2022
Social Emotional Services Manager
Episcopal Children’s Services- Early Head Start/Head Start
08.2019 - 12.2021
Regional Coordinator
Florida School for the Deaf and the Blind- Parent Infant Program
06.2015 - 08.2019
Early Interventionist
UF Health- Northeastern Early Steps
08.2014 - 05.2015
Multiple Positions
Mecklenburg County- Children’s Developmental Services
11.2008 - 07.2014
Social Worker
Hospice of Union County
01.2008 - 11.2008
Clinical Social Worker
Carolina’s Rehabilitation
04.2007 - 12.2007
Clinical Social Worker
Winnie Palmer Hospital for Women
04.2006 - 04.2007
Multiple Positions
Early Intervention Program- Center for Child Development
10.2000 - 03.2006
Master of Social Work -
Barry University
Bachelor Of Social Work -
Florida International University
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