Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

An Garcia

Tacoma,WA

Summary

Dynamic Nutrition Manager at MultiCare Health with a proven track record in optimizing departmental performance and compliance. Expert in financial budgeting and fostering partnerships, I successfully enhanced client satisfaction through personalized meal plans and innovative recipes, while leading a team of over 80 staff members to achieve operational excellence.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Nutrition Manager

MultiCare Health
2008 - 06.2024
  • Promoted a culture of continuous improvement within the nutrition team, striving for excellence in all aspects of service delivery.
  • Improved client nutrition by developing personalized meal plans and providing dietary guidance.
  • Facilitated strong relationships with vendors, ensuring timely deliveries and negotiating favorable pricing on high-quality ingredients.
  • Established a supportive environment that encouraged open communication among team members, fostering collaboration in daily operations.
  • Optimized inventory management systems to reduce costs without compromising the quality or variety of food offerings.
  • Ensured compliance with federal and state regulations governing dietary guidelines by staying current on relevant legislation.
  • Streamlined meal preparation processes, resulting in increased efficiency and reduced food waste.
  • Increased client satisfaction through regular follow-ups and consistent communication regarding their nutritional needs.
  • Developed innovative recipes focused on accommodating dietary restrictions, allergies, and preferences while maintaining taste appeal.
  • Evaluated the effectiveness of current menu offerings, making adjustments as necessary to meet evolving client demands and industry trends.
  • Utilized data analysis techniques to identify patterns in client feedback, driving targeted improvements in both services offered and team performance metrics.
  • Enhanced team performance by implementing comprehensive training programs for nutrition staff members.
  • Collaborated with healthcare professionals to ensure optimal patient nutrition and health outcomes.
  • Conducted detailed nutritional assessments, identifying areas of improvement and adjusting meal plans accordingly.
  • Implemented food safety protocols that consistently exceeded local regulatory standards, minimizing risk for clients and staff alike.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Purchased food and cultivated strong vendor relationships.

Maintained effective supply levels by monitoring and reordering food stock and dry goods.

Sales and Service Specialist

Bank of America
2003 - 06.2008
  • Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
  • Led training sessions for new hires on proper sales techniques, product knowledge, and company procedures; resulting in accelerated team productivity levels upon joining the workforce.
  • Created customized solutions for clients'' unique needs, ensuring a tailored approach that resulted in higher conversion rates.
  • Utilized persuasive communication skills to successfully negotiate deals and close contracts.
  • Assisted in the development and launch of new products or services, contributing valuable insights from customer feedback during the design process.
  • Delivered exceptional customer service, resulting in increased repeat business and client referrals.
  • Cross-sold and upsold products to customers based on solid understanding of current and forecasted needs.
  • Offered knowledgeable insight into available products and services as well as competitor activities to help consumers make informed decisions.
  • Answered in-depth questions about company offerings, service policies and benefits of each plan.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Troubleshot sales and service operations to increase profitability and bring positive organizational change.
  • Analyzed customer feedback to identify areas of improvement and implemented actionable solutions.
  • Handled sales paperwork and payments with high degree of accuracy to minimize recordkeeping errors.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Prioritized helping customers over completing other routine tasks in store.

Manager

Nam’s Janitorial Service
10.1998 - 11.2006

Book Keeping

Bids for new locations

Order Cleaning Supplies

Clean Offices

Vault Associate

Lowes Home Improvement Stores
10.1998 - 12.2026
  • Mitigated loss exposure by promptly identifying discrepancies and taking corrective action as needed.
  • Increased overall branch security by vigilantly monitoring surveillance equipment and reporting suspicious activities to appropriate authorities.
  • Contributed to the development of operational strategies, optimizing workflow processes for maximum productivity.
  • Boosted operational efficiency by consistently meeting or exceeding performance benchmarks set forth by management.
  • Reduced discrepancies in cash handling by implementing strict security measures and adhering to vault protocols.
  • Collaborated with team members for seamless operations during peak business hours, ensuring timely completion of tasks.
  • Supported management during internal audits, providing necessary documentation and addressing any concerns raised during the process.
  • Assisted in training new hires on vault operations, fostering a positive work environment for improved performance.
  • Streamlined cash processing by utilizing advanced equipment, resulting in increased efficiency and reduced errors.
  • Balanced staff and vault at end of day and secured monies in accordance with established procedures.
  • Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.

Assistant Manager

Lowes’s Cineplex Odeon
03.1995 - 12.2002
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Bachelor Of Business Administration And Management - Business Administration And Management

University of Phoenix
Tempe, AZ
06.2012

Associate Of Arts And Sciences - Information And Computer Systems And Business

Pierce College
Puyallup, WA
05.2003

Skills

    Manage Department of 80

    Onboarding and Staff Recruiting

    Financial Budgets

    Compliance

    Partnership

Certification

Serve Safe

HCA

Timeline

Manager

Nam’s Janitorial Service
10.1998 - 11.2006

Vault Associate

Lowes Home Improvement Stores
10.1998 - 12.2026

Assistant Manager

Lowes’s Cineplex Odeon
03.1995 - 12.2002

Nutrition Manager

MultiCare Health
2008 - 06.2024

Sales and Service Specialist

Bank of America
2003 - 06.2008

Bachelor Of Business Administration And Management - Business Administration And Management

University of Phoenix

Associate Of Arts And Sciences - Information And Computer Systems And Business

Pierce College
An Garcia