An Le-Nguyen
Santa Monica,CA
Summary
Dynamic volunteer at Providence Saint John's Health Center, excelling in visitor management and patient advocacy. Leveraged strong communication skills to enhance visitor experiences while maintaining meticulous records. Recognized for fostering a compassionate environment and efficiently resolving conflicts, contributing to a seamless hospital atmosphere. Passionate about supporting families during critical times.
Overview
1
1
year of professional experience
Work History
Volunteer
Providence Saint John's Health Center
Santa Monica, California
07.2024 - Current
I work at a desk in the hospital, where I check family members or acquaintances of patients in to see their loved ones.
My job is to:
- Efficiently managed the check-in process for family members and acquaintances of patients, ensuring a smooth and orderly flow of visitors.
- Provided compassionate and attentive assistance to visitors, addressing their concerns, and helping them navigate the hospital environment.
- Maintained accurate records of visitor information and visitation schedules, contributing to the overall security and organization of the hospital.
Education
Some College (No Degree) -
Santa Monica High School
Santa MonicaSkills
- Visitor management
- Patient advocacy
- Record keeping
- Customer service
- Conflict resolution
- Communication skills
- Team collaboration
- Multitasking
Languages
French
Limited
English
Native/ Bilingual
Norwegian
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Volunteer
Providence Saint John's Health Center
07.2024 - Current
Some College (No Degree) -
Santa Monica High School
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