An Ly
Maylene
Summary
Seasoned Front of House Supervisor with experience in ensuring smooth restaurant operations. Strengths lie in maintaining high levels of customer service, coordinating staff, and implementing effective operational procedures. Demonstrates notable skills in conflict resolution and team leadership, leading to improved performance and increased customer satisfaction.
Overview
6
6
years of professional experience
Work History
Front of House Supervisor
Pho pho Asian cuisine
Hoover
01.2025 - 05.2026
- Supervised daily front of house operations, ensuring smooth service delivery and positive guest experiences.
- Handled customer inquiries and resolved complaints to foster a welcoming atmosphere and build rapport with patrons.
- Maintained cleanliness and organization of dining area to enhance customer satisfaction and comfort.
Line Cook
AMC Theatres
Vestavia
08.2021 - 12.2022
- Prepared dishes in fast-paced environment, collaborating with teammates to ensure high customer satisfaction.
- Mentored and trained staff on cooking skills and kitchen maintenance, enhancing team capabilities and dish quality.
- Maintained hygienic kitchen through regular mopping, disinfecting workspaces, and washing utensils and glassware, contributing to overall kitchen safety.
Lead Sales Associate
Dollar General Market
Alabaster
01.2020 - 04.2020
- Unloaded delivery trucks and restocked merchandise to ensure shelves were well-stocked for customer access.
- Operated cash register and managed store finances to maintain accurate financial records.
- Assisted customers and organized store layout to enhance shopping experience.
Education
Thompson High School -
Thompson High School
Alabaster, ALSkills
- Front of House Management
- Team Coordination
- Customer Service
- Cash handling
- Food safety
- Organization
- Time Management
- Customer service
Timeline
Front of House Supervisor
Pho pho Asian cuisine
01.2025 - 05.2026
Line Cook
AMC Theatres
08.2021 - 12.2022
Lead Sales Associate
Dollar General Market
01.2020 - 04.2020
Thompson High School -
Thompson High School