An Nguyen
Sr. Security Manager
Seattle,WA
Summary
Accomplished Military Intelligence Officer and Security Manager with over 11 years of experience and hold a security clearance. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
10
10
years of professional experience
12
12
years of post-secondary education
Work History
Senior Security Manager
10th Sustainment Brigade, U.S. Army
Fort Drum, NY
02.2020 - 04.2022
- Led identification, development, implementation and maintenance of variety of security programs' requirements for the entire organization.
- Supervised risk management, loss prevention and safety operations for over 1500+ personnel and 7 different military facilities to decrease incidents of theft and security vulnerabilities.
- Optimized planning and allocation of resourced by organizing security and administrative programs, business management operations and inventory control.
- Investigated incidents and wrote reports.
- Optimized security programs, administrative functions, business management and inventory control by enhancing planning and allocation of resources.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.
- Oversaw team of 20 security officers and managed scheduling and performance evaluations.
Chief Executive Officer
Bravo Company, 715th MI BN, U.S. Army
Schofield Barracks, HI
11.2019 - 01.2020
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Worked with department heads to stay current on needs and offer high-level support for day-to-day operations.
- Determined vision and strategic direction for national security and coordinated resources to achieve targets within optimal timeframes.
- Prepared organization for forecasted demand levels through effective operational planning.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Developed and implemented strategic updates to strategic intelligence operations to solve issues affecting efficiency, risk mitigation and production.
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues and conflicts.
- Managed and mentored team of 80 intelligence professional.
Logistics Manager
205th Military Intelligence Battalion, U.S. Army
Fort Shafter, HI
06.2019 - 11.2019
- Conducted research to address shipping errors and packaging mistakes.
- Directed shipping and receiving of wide range of products daily.
- Managed annual operation budget of over $1.3 million.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Team leader for logistics and systems personnel and property accountability and reconciliation team, ensuring compliance with U.S. Army regulations and DoD directives.
- Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
- Prepared updated shipment reports for executives and clients.
- Monitored and reported budgetary discrepancies to corporate senior management to maximize reporting efficiency and finalized spending plans.
- Reviewed monthly operations to assess compliance with budgets and determine necessary adjustments for future plans.
- Created and updated expenditure reports in MS Excel.
- Generated annual budget forecasting information for executive and corporate reports.
- Identified and implemented process changes resulting in improved performance and accuracy.
- Audited, balanced and reconciled payroll for more than [Number] personnel.
- Aided senior leadership during executive decision-making processes and generated daily reports to recommend corrective actions and improvements.
Deputy Operation Manager
205th Military Intelligence Battalion, U.S. Army
Fort Shafter, HI
06.2018 - 06.2019
- Enhanced employee management by developing schedules, tracking time and administering payroll.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Completed special projects by using effective decision making, critical thinking and time management skills.
- Developed efficient teams and optimized internal policies to increase responsiveness to customer demands.
- Evaluated inspection reports and service tickets and prepared repair invoices.
- Supervised operations team to support operational excellence and excellent customer service.
- Educated operations team on best practices, company policies and service excellence standards.
- Wrote and shared standard operating procedure and operation orders to help senior leadership make effective military decisions and plans.
- Generated operational reports for management on monthly schedule.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Reported on incidents, suspensions and other concerns to supervisory personnel.
Chief of Intelligence for East Asia Division
205th Military Intelligence Battalion, U.S. Army
Fort Shafter , HI
06.2016 - 06.2018
- Prioritized threat levels for analyzing and communication.
- Advised senior military members and commanders based on intelligence findings.
- Conducted reconnaissance to compile field information, focusing on North Korea and China.
- Monitored surveillance and personnel to maximize unit and facility safety.
- Verified visitor security clearances and eligibility for access into SCIFs.
- Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
- Applied new and advanced tools and techniques to intelligence cycle, addressing complex challenges with emphasis on big data analytics and data visualization.
- Briefed senior level executives on emerging threats.
- Produced multi-source intelligence reports and products for different agency customers.
- Collected information about enemy strengths, movements and activities.
- Created useful and timely intelligence products to support field operations.
- Screened and interpreted all-source intelligence information.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to complete projects on time.
- Drafted strategic intelligence roadmap, complete with data governance policies and tactical information safeguards.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
Senior Intelligence Officer
Brigade Support Battalion, 3rd CR, U.S. Army
Fort Hood, TX
02.2014 - 09.2015
- Advised senior military members and commanders based on intelligence findings.
- Prioritized threat levels for analyzing and communication.
- Collected crime scene evidence, examined bodies and investigated secondary locations to build detailed cases based on sound evidence handling practices.
- Conducted reconnaissance to compile field information, focusing on Afghanistan.
- Monitored surveillance and personnel to maximize unit and facility safety.
- Analyzed and collected various forms of data.
- Consulted and cooperated with legal staff to verify timely and efficient investigation completion.
- Developed presentation and training materials to educate colleagues and community about local criminal and national threats.
- Produced multi-source intelligence reports and products for different agency customers.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Supervised gathering, review and dissemination of intelligence information from human sources, electronic sources, and counter-intelligence.
- Created useful and timely intelligence products to support field operations.
Deputy Chief Executive Officer
A, 532nd Military Intelligence Battalion, U.S. Arm
Seoul, South Korea
12.2012 - 03.2014
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
- Met dynamic needs by keeping internal systems scalable and highly responsive.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Maintained effective staff and resource utilization rates to balance financial and operational obligations.
- Interviewed, supervised and motivated 15 staff members to achieve optimal productivity.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Deputy Intelligence Officer
35th Air And Air Defense Brigade, U.S. Army
Osan Air Base, South Korea
10.2011 - 11.2012
- Advised senior military members and commanders based on intelligence findings.
- Verified visitor security clearances and eligibility for access into SCIFs.
- Reported on incidents, suspensions and other concerns to supervisory personnel.
- Briefed upper-level personnel on emerging threats.
- Produced multi-source intelligence reports and products for different agency customers.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Assisted in conducting fire drills and evacuating buildings.
- Maintained required level of proficiency in use of firearms.
- Applied and shared intelligence with law enforcement to secure employees, locations and assets in response to and in anticipation of threats.
- Established emergency response to manage and respond to physical security needs of employees, buildings, technology and materials.
- Identified new and innovative approaches to physical security training and executed training to direct and guide physical security staff.
- Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Education
MBA - General
West Texas A&M University
Canyon, TX 06.2020 - 12.2021
No Degree - China: Intelligence Concerns
National Intelligence University
Washington, DC 01.2018 - 04.2021
Bachelor of Arts - Economics
University of Washington
Seattle, WA 01.2007 - 06.2010
Bachelor of Arts - Political Science
University of Washington
Seattle, WA 01.2007 - 06.2010
Skills
Security Resource Allocation
Company Risk Management
Incident Rreports
Safety and Security Regulations
Critical Thinking
Active Listening
Self-Motivated
Interpersonal Communication
Intelligence Gathering
Defense Management
Problem-Solving
Training and Development
National Security Understanding
Security Clearance Procedures
Cultural Awareness
Dependable and Responsible
Quality assurance controls
Threat detection
Providing briefings
Decision Making
Flexible and Adaptable
Analytical and Critical Thinking
Microsoft Software Proficiency
Teamwork and Collaboration
Organization and Time Management
Training
Military Training:
Department of Defense Cyber Crime Center (DC3) (2021-2022)
- Introduction to Networks and Computer Hardware
- Introduction to Cyber Investigations
- Cyber Fundamentals 200
- Linux Essentials
Military Intelligence Advance Officer Course (2014-2015)
- Advance Report Writing
- Military Decision Making Process
- Signal Intelligence and Electronic Warfare Course
Timeline
MBA - General
West Texas A&M University
06.2020 - 12.2021
Senior Security Manager
10th Sustainment Brigade, U.S. Army
02.2020 - 04.2022
Chief Executive Officer
Bravo Company, 715th MI BN, U.S. Army
11.2019 - 01.2020
Logistics Manager
205th Military Intelligence Battalion, U.S. Army
06.2019 - 11.2019
Deputy Operation Manager
205th Military Intelligence Battalion, U.S. Army
06.2018 - 06.2019
No Degree - China: Intelligence Concerns
National Intelligence University
01.2018 - 04.2021
Chief of Intelligence for East Asia Division
205th Military Intelligence Battalion, U.S. Army
06.2016 - 06.2018
Senior Intelligence Officer
Brigade Support Battalion, 3rd CR, U.S. Army
02.2014 - 09.2015
Deputy Chief Executive Officer
A, 532nd Military Intelligence Battalion, U.S. Arm
12.2012 - 03.2014
Deputy Intelligence Officer
35th Air And Air Defense Brigade, U.S. Army
10.2011 - 11.2012
Bachelor of Arts - Economics
University of Washington
01.2007 - 06.2010
Bachelor of Arts - Political Science
University of Washington
01.2007 - 06.2010