Ana Abreu
Brooklyn,New York
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Parent Coordinator/ family Engagement specialist
Life Audrey Johnson Learning Center
05.2022 - Current
- Responsible for recruiting children/families, interview applicants, complete applications, conduct new student orientations
- Responsible for conducting recruitment events and attending community events
- Register new enrollees on Vendor portal input monthly attendance and fees
- Encourage and recruit parents to take part in various program activities
- Promote parent and community involvement and positive public relations for the program and services and serve as resources to human service agencies, including health, social services and education
- Responsible for referring students for cpse and IEP referrals
- Conducted research, gathered information from multiple sources and presented results.
- Monitored company inventory to keep stock levels and databases updated.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Documented data and completed accurate updates to case records.
Manager
Teuscher
02.2019 - 08.2022
- Responsible for opening and closing procedures in addition to day-to-day customer support, completing tasks of answering several phone calls a day and responding to emails
- Overseeing employee performance corrected problems and increased efficiency to maintain productivity targets
- Responsible for conduction new hiring training and recruiting
- Improved customer service by projecting a friendly and knowledgeable attitude
- Complete payroll duties
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Recruited and hired top performers to add talent and value to department.
Assistant Manager
Bershka
09.2018 - 01.2019
- Responsible for opening and closing procedures in addition to managing money, answering phone calls, and customer support and training. Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Teacher’s Assistant
Early Childhood Daycare Center
01.2016 - 05.2016
- Responsible for assisting the head teacher with over 10 children in the classroom
- Providing support and care to students, including snacks and lunches.
Education
Bachelor of Arts - Psychology
CUNY Brooklyn College
01.2019 - 06.2021
Associate of Science - Health
Borough of Manhattan Community College
Skills
undefined
Timeline
Parent Coordinator/ family Engagement specialist
Life Audrey Johnson Learning Center
05.2022 - Current
Manager
Teuscher
02.2019 - 08.2022
Bachelor of Arts - Psychology
CUNY Brooklyn College
01.2019 - 06.2021
Assistant Manager
Bershka
09.2018 - 01.2019
Teacher’s Assistant
Early Childhood Daycare Center
01.2016 - 05.2016
Associate of Science - Health
Borough of Manhattan Community College
Similar Profiles
Zoe DownieZoe Downie
Assistant Director/Preschool Lead Teacher at Lois Johnson Learning & Childcare CenterAssistant Director/Preschool Lead Teacher at Lois Johnson Learning & Childcare Center
Laci SnellLaci Snell
Assistant Teacher at New Life Learning CenterAssistant Teacher at New Life Learning Center
Makayla KontourMakayla Kontour
Childcare Assistant Teacher at Authentic Life Early Learning CenterChildcare Assistant Teacher at Authentic Life Early Learning Center