Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Acevedo

Lakeland,FL

Summary

Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Order Fulfillment Associate

Integro
06.2023 - Current
  • Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Trained new associates on basic and advanced shipment procedures.
  • Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.

Account Representative/Collections

Mariner Finance
11.2022 - Current
  • Collections customer service, loan application, processing payments, answering phone, taking payments, other duties as needed at office

Appliance Sales Specialist

Lowe's Home Improvement
09.2011 - 07.2022
  • Sales, quote, leads, cashier, great customer service, computer skills, other duties throughout other departments

Education

High school diploma -

Chelsea High School
Chelsea, MA
05.1986

Skills

  • Retail sales
  • Data entry
  • Pricing
  • Bilingual
  • Cashiering
  • Microsoft Word
  • Computer skills (10 years)
  • Receptionist (5 years)
  • English
  • Expert
  • Spanish
  • Computer skills
  • Customer service
  • Sales
  • Cash handling
  • Collections
  • Cash register
  • Order fulfillment
  • Clerical experience
  • Typing
  • Order entry
  • Account Reconciliation
  • Cash Handling
  • Processing payments
  • Account Servicing
  • Problem-Solving
  • Attention to Detail
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Active Listening
  • Order Processing
  • Written Communication
  • Adaptability

Languages

English/Spanish
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Order Fulfillment Associate

Integro
06.2023 - Current

Account Representative/Collections

Mariner Finance
11.2022 - Current

Appliance Sales Specialist

Lowe's Home Improvement
09.2011 - 07.2022

High school diploma -

Chelsea High School

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Ana Acevedo