Ana Acosta
Friendswood,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Janitorial Supervisor
Austin Industrial
01.2019 - Current
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Issued assignments to staff and inspected special requests and areas of concentration to encourage smooth flow of housekeeping operation.
- Distributed supplies and goods to staff at beginning of shift to manage inventory and maintain proper supplies while controlling expenses.
- Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Maintained required records of work hours, budgets and payrolls.
- Coordinated with outside vendors to provide supplies and equipment for staff.
Janitorial Team Lead
Zachary Industrial
08.2017 - 11.2018
- Trained and mentored new staff on cleaning and safety protocols.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Addressed customer feedback and complaints to maximize satisfaction.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Maintained required records of work hours, budgets and payrolls.
Warehouse Assistant
West Tn Warehouse
07.2005 - 01.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Processed required paperwork to expedite handling of shipped and received goods.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Administrative Assistant
Liga Mayor De Mexico S.A De CV
04.1999 - 09.2000
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Education
No Degree - Accounting
San Jacinto College District
Pasadena, TX10.2023
GED -
Tennesse College of Applied Technology
Jackson, TN05.2007
Certificate - Accounting
CBTis 220
Mexico04.1998
Skills
- Critical Thinking
- Daily Facility Operations
- Technical Documentation
- Active Listening
- Daily Timekeeping
- System Performance Evaluation
- Microsoft Office
- Customer Needs Assessments
- Motivate Staff
- Organize Work Schedules
- Resolve Complaints
- Team Guidance and Motivation
Timeline
Janitorial Supervisor
Austin Industrial
01.2019 - Current
Janitorial Team Lead
Zachary Industrial
08.2017 - 11.2018
Warehouse Assistant
West Tn Warehouse
07.2005 - 01.2016
Administrative Assistant
Liga Mayor De Mexico S.A De CV
04.1999 - 09.2000
No Degree - Accounting
San Jacinto College District
GED -
Tennesse College of Applied Technology
Certificate - Accounting
CBTis 220
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