Ana Acosta
Kansas City,KS
Summary
Adept at problem-solving and budgeting, I significantly contributed to team goals and service excellence at JCPenney Distribution Center. Skilled in chemical treatments and complaint resolution, my proactive approach and ability to work with diverse teams have consistently enhanced operational efficiency and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Team Member
JCPenney Distribution Center
Shawnee Mission, KS
05.2015 - 03.2020
- Bagged or packaged purchases and wrapped gifts.
- Operated equipment such as scanners and scales correctly.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
RESIVING DEPARMENT ASSOCIATE
- Prepared merchandise for purchase or rental.
- Described merchandise and explained use, operation and care.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
Education
COSMETOLOGY
MITSU CATO HAIR ACADEMY
9062 METCALF AVE, OVERLAND PARK,KS 6621205-2024
ESL AND ESOL PROGRAM
Kansas City Kansas Community College
Kansas City, KS05-2017
GED -
COMUNITY COLLEGE NORT EAST TX
Mount Vernon, TX03-2002
Skills
- Cleaning
- Complaint resolution
- Problem-solving
- Budgeting and finance
- Goal setting and achievement
- Following instructions
- Telemarketing expertise
- Chemical treatments
- Makeup application
- Sanitation practices
- Eyelash extensions
- Updo creations
- Blowout techniques
- Cosmetic sales
- Haircutting techniques
- Hair texture management
- Hair braiding
- Balayage technique
- Color application
- Hair styling
Timeline
Team Member
JCPenney Distribution Center
05.2015 - 03.2020
COSMETOLOGY
MITSU CATO HAIR ACADEMY
ESL AND ESOL PROGRAM
Kansas City Kansas Community College
GED -
COMUNITY COLLEGE NORT EAST TX
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