Job Search Status
Open to workDesired Job Title
Celebrity Personal AssistantMarketing AssistantWork Type
Part TimeFull TimeGig WorkLocation Preference
On-SiteRemoteLocation: Wyoming, MIGrand Rapids, MI
Open to relocation: No
Open To Work
Verified
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ANA ALCANTAR-GUZMAN
Wyoming,MI
Work Preference
Summary
Administrative and customer service experience built across receptionist, coordinator, and internship roles. Focuses on organizing information, managing confidential records, supporting meetings, and completing assigned projects with attention to detail. Contributes reliability, flexibility, and clear communication in fast-paced office settings.
Overview
1
1
Language
2
2
years of professional experience
Work History
State Farm
Brett Younce State Farm
Grand Rapids, Michigan
08.2026 - Current
- Managed incoming calls and directed customer requests to appropriate contacts, ensuring timely responses.
- Coordinated daily office tasks and tracked follow-up calls to enhance workflow.
- Maintained client records and organized office files for efficient access and retrieval.
Administrator & Coordinator
The Cathedral of Saint Andrew - Young Adult Ministry
Grand Rapids, MI
01.2026 - Current
- Facilitated discussions, organized schedules, and led team meetings to align on project progress and resolve challenges., plan, and execute community events, service projects, and the group presentations.
- Collaborated with teams to develop strategies that enhanced operational efficiency.
- Utilized computer software to complete various administrative tasks.
Cleaner
Clean Corners
Grand Rapids, MI
01.2026 - 09.2026
- Picked up additional shifts to meet team scheduling needs, demonstrating commitment and strong work ethic.
- Built positive working relationships with staff through effective communication and collaboration.
- Adapted to changing work environments by quickly learning new processes and systems.
Receptionist
Grand Rapids Community College
Grand Rapids, MI
08.2024 - 05.2026
- Delivered exceptional customer service by efficiently responding to inquiries and fostering a friendly environment.
- Utilized proper telephone etiquette to answer calls and address inquiries, effectively directing them to appropriate extensions.
- Managed confidential information, appointments, and student records, ensuring privacy and accuracy.
Intern
U-M Health West
Wyoming, MI
02.2026 - 04.2026
- Initiated and independently managed assigned projects, which enhanced overall workflow.
- Engaged in learning opportunities to develop skills and tackle complex challenges effectively.
- Gained expertise in career-specific procedures and systems through professional mentorship.
Education
Bachelor of Business Administration And Project Management - Business Administration
Ferris State University
MI12-2026
Skills
- Project management
- Project coordination
- Administrative coordination
- Office operations
- Client service excellence
- Organizational skills
- Team leadership and coordination
- Attention to detail
- Flexibility and adaptability
- Solution-oriented mindset
- Diversity inclusion
- Records management
Languages
Spanish
Professional
Timeline
State Farm
Brett Younce State Farm
08.2026 - Current
Intern
U-M Health West
02.2026 - 04.2026
Administrator & Coordinator
The Cathedral of Saint Andrew - Young Adult Ministry
01.2026 - Current
Cleaner
Clean Corners
01.2026 - 09.2026
Receptionist
Grand Rapids Community College
08.2024 - 05.2026
Bachelor of Business Administration And Project Management - Business Administration
Ferris State University