Ana Alcantara

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

BLS Certification

During my clinical rotations throughout nursing school, I gained hands-on experience across medical-surgical, telemetry, pediatrics, mother-baby, labor and delivery, and psychiatric. Under my instructor's supervision, I performed comprehensive patient assessments, monitored vital signs, intake/output, provided foley catheter care, completed IV dressing changes, and administered oral, subcutaneous, intramuscular, and IV medications and fluids. I assisted with ADLs, applied lab data to guide care planning, supported cardiac monitoring on telemetry units, and responded to changes in patient status. In maternal–newborn and pediatric settings, I conducted newborn and pediatric assessments, supported breastfeeding, assisted with postpartum and C-section recovery, and educated families on safe infant care. I also provided therapeutic communication in psychiatric settings and delivered patient teaching on medications, disease processes, and home-care instructions. Across all rotations, I demonstrated strong communication, time-management, and critical-thinking skills while providing compassionate and emotionally supportive, patient-centered care.