Ana Alvarez Garcia
Amarillo,TX
Summary
Proven ability to cultivate customer relationships and resolve complaints, ensuring a positive experience. Skilled in cash transaction processing and POS system management, while effectively engaging with team members to enhance service quality and efficiency.
Overview
1
1
year of professional experience
Work History
Server
Señor Bracero
915 Interstate 40 Access Rd, Amarillo, Tx 79102
06.2024 - Current
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
High School Diploma -
North Hights
Amarillo, TX05-2025
Skills
- Proactive team member engagement
- Professional demeanor
- Effective team engagement
- Skilled in simultaneous project execution
- Hospitality service expertise
- Dedicated work ethic
- Oversee payment transactions
- Cash transaction processing
- POS system management
- Strategic task management
- Composed presence
- Client support
- Quality control
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Server
Señor Bracero
06.2024 - Current
High School Diploma -
North Hights