Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Alvarez Garcia

Amarillo,TX

Summary

Proven ability to cultivate customer relationships and resolve complaints, ensuring a positive experience. Skilled in cash transaction processing and POS system management, while effectively engaging with team members to enhance service quality and efficiency.

Overview

1
1
year of professional experience

Work History

Server

Señor Bracero
06.2024 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

North Hights
Amarillo, TX
05-2025

Skills

  • Proactive team member engagement
  • Professional demeanor
  • Effective team engagement
  • Skilled in simultaneous project execution
  • Hospitality service expertise
  • Dedicated work ethic
  • Oversee payment transactions
  • Cash transaction processing
  • POS system management
  • Strategic task management
  • Composed presence
  • Client support
  • Quality control

Languages

Spanish
Professional Working
English
Professional Working

Timeline

Server

Señor Bracero
06.2024 - Current

High School Diploma -

North Hights

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