Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ana Amendolara

Doral,Florida

Summary

Dynamic professional with extensive experience at Whole Food Market, excelling in staff training and compliance requirements. Proven ability to enhance team performance through effective task delegation and employee presentations. Recognized for cultivating a collaborative atmosphere and achieving high customer satisfaction ratings while maintaining strict adherence to food safety standards.

Overview

6
6
years of professional experience

Work History

Grocery Team Trainer

Whole Food Market
06.2025 - Current
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Cross-trained existing employees to maximize team agility and performance.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Trained new employees in specific job requirements.
  • Maintained current knowledge of all team position requirements.
  • Cultivated a supportive atmosphere during training sessions, emphasizing the importance of teamwork and collaboration.
  • Collaborated closely with management to identify areas for improvement within the training program, leading to more efficient results.
  • Enhanced team productivity by implementing effective training programs and monitoring progress.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Togheter with my supervisor, I am responsabile for creating the encaps and wings displays for the product showcase, ensuring they are visually appealing for customer.


Overnight Stocker and Receiver

Whole Food Market
03.2024 - 06.2025
  • Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
  • Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
  • Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
  • Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
  • Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
  • Ensured proper storage of perishable items, adhering to company guidelines and food safety regulations.
  • Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.

General Office Clerk

True Logistics
07.2022 - 05.2025
  • Maintained confidentiality while handling sensitive information across various departments within the organization.
  • Streamlined communication processes by managing correspondence, emails, and phone calls in a timely manner.
  • Updated company databases regularly to ensure accurate employee contact information was readily available when needed.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Drafted professional memos, letters, and marketing copy to support business objectives and growth.
  • Inventory management and invoicing
  • Registration with the NOAA of all the products that were brought in for subsequent commercialization.


Shopper

Amazon / Whole Food Market
09.2019 - 03.2024
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Education

Associate of Arts - Publicidad Y Mercadeo / Advertising And Marketing

Instituto Universitario De Nuevas Profesiones
Caracas - Venezuela
01-1999

Skills

  • Compliance requirements
  • Task delegation
  • Staff training
  • Employee presentations
  • Self and Cross Audit
  • Buyer Assistant ( Spoilage, Short Walk, Cycle Count, Make and send order )

Accomplishments

  • Achieved Food Handler by completing all task and course with accuracy and efficiency.
  • Supervised team of 16 staff members.
  • At this moment am in a program of Apprentice Grocery

Languages

Spanish
Native or Bilingual
Italian
Professional Working
English
Professional Working

Timeline

Grocery Team Trainer

Whole Food Market
06.2025 - Current

Overnight Stocker and Receiver

Whole Food Market
03.2024 - 06.2025

General Office Clerk

True Logistics
07.2022 - 05.2025

Shopper

Amazon / Whole Food Market
09.2019 - 03.2024

Associate of Arts - Publicidad Y Mercadeo / Advertising And Marketing

Instituto Universitario De Nuevas Profesiones