Ana Arcay
Prospect Park,NJ
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members. Hardworking skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx Ground
02.2024 - Current
- Personally Load 4 different FedEx vans with about 150 packages each with efficacy and care.
- Used hand-held scanners and physical logs to accurately track item movements
- When my peers require assistance always personally lend a hand to the best of my abilities
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Delivery Driver
InZone Logistics
07.2022 - 09.2022
- Delivered up to 150 packages a day to each customer's doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
Package Handler
UPS
08.2021 - 06.2022
- Loaded up to 500 Packages onto trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
- Helped train new employees in safe practices and warehouse procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
Overnight Stocker
ShopRite
10.2020 - 08.2021
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used a pallet jacks to unload and organize 50 pallets worth of merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Retail Salesperson
Tommy Hilfiger
10.2018 - 10.2020
- Greeted around 100 customers a day, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Ensured smooth store operations by assisting with opening and closing procedures, maintaining accurate cash registers, and complying with company policies.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Collaborated with team members to achieve daily sales goals and deliver exceptional customer service experiences.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales and customer satisfaction through personalized servicing.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Eastern Christian School
North Heldon NJ01.2019
Skills
- Customer Service
- Professional Driving
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Adaptable to change
- Workplace Cleanliness
- Fragile item handling
- Maintaining equipment
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Safety awareness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Package Handler
FedEx Ground
02.2024 - Current
Delivery Driver
InZone Logistics
07.2022 - 09.2022
Package Handler
UPS
08.2021 - 06.2022
Overnight Stocker
ShopRite
10.2020 - 08.2021
Retail Salesperson
Tommy Hilfiger
10.2018 - 10.2020
High School Diploma -
Eastern Christian School