Ana Arcos Garduno

- Payroll File Management: Compare and ensure payroll files are correctly uploaded in SAP. Audit files before payroll run every Monday to verify accurate employee benefit deductions for each pay period.

- Short-Term Disability Management: Oversee short-term disability for all SSNE and hourly employees across the USA. Process approvals from vendor UNUM daily, ensure correct system processing, and calculate payroll to align payments with payroll schedules.

-Vendor Billing: Handle weekly and monthly billing for vendors.

-Employee Communication: Inform employees about their benefits and resolve related issues.

- Open Enrollment Support: Assist with the annual Open Enrollment process by auditing new rates before uploading them into the BSC system. Conduct onsite training with counselors and provide training to all our local HR members.

- Admin Committee Member

- Among other circumstances that arise in day-to-day.

- Generate Reports: Prepare daily, weekly, and monthly reports on plant turnover and absenteeism.

- KPI Tracking: Monitor key performance indicators (KPIs) for all supervisors, general foremen (GFs), superintendents, and managers.

- SAP Organizational Structure: Set up new management employees in the SAP system.

- Bonus Calculations: Support the Plant Program Manager with calculating and tracking quarterly and annual bonuses.

Compensation Management: Handle hourly rate changes in the system every year, such as annual increases.

- Multi-Plant Support: Provide support to other plants, including MCF, the Calgary Office, Belleville, and the new WFF division in Toronto.

- HR Problem-Solving: Address HR issues daily, assisting a plant that has over 3,000 employees, and helping the HR manager and supervisors with investigations, terminations, suspensions, etc.

-Export Documentation: Prepare export documentation.

-Invoice Management: Generate and issue invoices.

-AGR Expediting and Review: Expedite and review AGRs.

-Depreciation Calculation: Calculate and record the monthly depreciation of company assets.

-Report Assistance: Assist with preparing monthly and weekly reports for the management team.

-Vendor and Accounts Payable Review: Review vendor files and accounts payable transactions.

Credit History Management: Create and maintain credit history files for all Pilgrims' clients.

- Creditworthiness Analysis: Analyze and assess the creditworthiness of new clients in collaboration with our professional legal team. Support the drafting of new contracts as guarantees, and coordinate the finalized signatures between the CFO, clients, and notary.

- Account/Payment Reconciliations: Perform account and payment reconciliations.

- Collections Documentation: Prepare documentation for daily collections activities.

- Administrative Tasks: Handle all paperwork for guests, including check-ins and check-outs.

- Phone and In-Person Communication: Manage room bookings both in person and through incoming calls.

- Supplier Coordination: Coordinate timing with suppliers.

- Housekeeping Collaboration: Coordinate the housekeeping staff to ensure that rooms are ready for new guests.

- Customer Service: Provide excellent customer service, and address customer complaints as needed.