Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Arellano

Kansas City,KS

Summary

Dynamic manager with proven expertise in team leadership and customer service at Victoria's Secret & PINK. Skilled in talent acquisition and time management, I excel in fast-paced environments, ensuring efficient operations and high customer satisfaction. Bilingual in English and Spanish, I effectively communicate and resolve inquiries, driving team success and enhancing store performance.

Overview

7
7
years of professional experience

Work History

Manager

Victoria's Secret & PINK
02.2025 - Current

Led team management initiatives.

Managed talent acquisition.

Refresh back board information.

Reviewed and analyzed incoming emails.

Organized tasks for efficient store opening.

Oversaw daily register operations, ensuring accurate transactions.

Filed paperwork on a monthly basis.

Resolved customer inquiries efficiently.

Provided regular hourly data updates.

Coach to behaviors

Warm up associate

Update promotions

Coordinated interview schedules.

Call associates

Stay in consistent motion

Store recovery

Set alarm for the night

Verify all doors are locked prior to leaving.

Facilitate timely delivery of email to morning manager.

Selling Associate

Victoria's Secret & PINK
05.2022 - 02.2025

Help customers

Answer customer question

Organize store

Sweep store

Take out trash

Sensor clothing

Help customer get measurements

Recommend top selling products

Let customer know our deals open fitting rooms

Cleaner

Dave and Buster
11.2018 - 04.2021

Sweep

Mop

Clean windows

Wipe down tables

Vacuum

Wipe down games

Take out trash

Help customers with questions

Education

High School Diploma -

The Boca Ciega
Gulfport, FL
06.2014

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Bilingual (English, Spanish)
  • Work well in fast past environment

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Manager

Victoria's Secret & PINK
02.2025 - Current

Selling Associate

Victoria's Secret & PINK
05.2022 - 02.2025

Cleaner

Dave and Buster
11.2018 - 04.2021

High School Diploma -

The Boca Ciega
Ana Arellano