Dynamic manager with proven expertise in team leadership and customer service at Victoria's Secret & PINK. Skilled in talent acquisition and time management, I excel in fast-paced environments, ensuring efficient operations and high customer satisfaction. Bilingual in English and Spanish, I effectively communicate and resolve inquiries, driving team success and enhancing store performance.
Led team management initiatives.
Managed talent acquisition.
Refresh back board information.
Reviewed and analyzed incoming emails.
Organized tasks for efficient store opening.
Oversaw daily register operations, ensuring accurate transactions.
Filed paperwork on a monthly basis.
Resolved customer inquiries efficiently.
Provided regular hourly data updates.
Coach to behaviors
Warm up associate
Update promotions
Coordinated interview schedules.
Call associates
Stay in consistent motion
Store recovery
Set alarm for the night
Verify all doors are locked prior to leaving.
Facilitate timely delivery of email to morning manager.
Help customers
Answer customer question
Organize store
Sweep store
Take out trash
Sensor clothing
Help customer get measurements
Recommend top selling products
Let customer know our deals open fitting rooms
Sweep
Mop
Clean windows
Wipe down tables
Vacuum
Wipe down games
Take out trash
Help customers with questions