ANA ARREOLA TORRES
RIVERDALE ,GA
Summary
Dedicated Office Assistant with over 5 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Although I have not obtained my high school diploma , I have had the opportunity to work for great people who believed in all the potential that lies beside me . I am currently enrolled in Penn Forster High school program and plan to complete my program before 05/2024 .
Overview
10
10
years of professional experience
Work History
Office Assistant
A-Z PRESTIGE LLC.
12.2019 - 03.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Assistant
LA CONFIANZA INSURANCE
03.2019 - 03.2020
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Proofread and edited documents for accuracy and grammar.
- Increased customer service success rates by quickly resolving issues.
Cleaner
ALL SEASONS PRO PAINTING LLC.
10.2014 - 03.2016
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Provided assistance to other staff members with cleaning of difficult areas.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Server
J&J BBQ & GRILL
01.2013 - 10.2013
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
No Degree -
CHARLES DREW HIGH SCHOOL
Riverdale, GAHigh School Diploma -
PENN FOSTER
05.2024
Skills
- Mail Management
- Report Analysis
- Detailed Meeting Minutes
- Sorting and Labeling
- Valid Driver's License
- Organized
- Multi -Tasker
- Fast Learner
- Eager to take challenges
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
A-Z PRESTIGE LLC.
12.2019 - 03.2023
Assistant
LA CONFIANZA INSURANCE
03.2019 - 03.2020
Cleaner
ALL SEASONS PRO PAINTING LLC.
10.2014 - 03.2016
Server
J&J BBQ & GRILL
01.2013 - 10.2013
No Degree -
CHARLES DREW HIGH SCHOOL
High School Diploma -
PENN FOSTER
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