Ana Baldizon
Miami,FL
Summary
Dynamic professional with a track record of success at Henao and Associates Dental Group who excels in time management and customer service. Proven capacity to foster innovative problem-solving and teamwork while utilizing communication and analytical abilities. Showed a dedication to quality and results by achieving notable increases in client satisfaction and operational efficiency Maintains a professional manner and appearance, and proficiently finishes duties with an emphasis on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
2
2
years of professional experience
Work History
Counselor
FIU STP Pre-K Program
2024.06 - 2024.08
- Assisted children in setting realistic goals, developing action plans, and monitoring progress towards achievement.
- Tracked daily behavioral progress for 2-5 assigned children.
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
- Lead academic centers.
- Established consistent communication, empathy, and understanding of their unique position.
- Used cognitive behavior therapy to assist children in recognizing and redirecting habits.
Dental Clinic Front Desk Receptionist
Henao and Associates Dental Group
2022.06 - 2023.04
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Bachelor of Science - Biological Sciences
Florida International University
Miami, FL06.2027
Skills
- Public speaking ability
- Supplies and materials oversight
- Customer Service
- Time Management
- Problem-solving skills
- Team Collaboration
- Scheduling
- Verbal and written communication
- Sensitive information handling
- Creativity and Innovation
Languages
Spanish
Native or Bilingual
Timeline
Counselor
FIU STP Pre-K Program
2024.06 - 2024.08
Dental Clinic Front Desk Receptionist
Henao and Associates Dental Group
2022.06 - 2023.04
Bachelor of Science - Biological Sciences
Florida International University
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