Ana Lorena Bandera
Manchester,NH
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Production Administrator
Avon Protection Ceradyne
06.2023 - Current
- Generate and print work orders on SAP.
- Staging work for operators.
- Make break room cleaning schedules.
- Confirming work orders on SAP.
- Print and collect from stations 5S sheets.
Production Cell Leader
Avon Protection Ceradyne
10.2021 - 06.2023
- Supervise that everyone's doing what they're supposed, create and maintain a respectful work environment, report production, scrap and other data, provide direction to production personnel
- Maintained a safe working environment by enforcing strict adherence to safety guidelines among team members at all times.
- Maintained regular communication within departments to plan and execute production goals.
- Read and analyzed work orders and production schedules to determine production requirements and evaluate current production estimates and outputs.
- Trained and certified employees on various equipment operations.
- Reviewed production schedules and streamlined processes.
Machine Operator
Avon Protection Ceradyne
10.2019 - 10.2021
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Quickly shut down equipment in emergency situations following protocols.
Overpayment Account Manager
Lamont Hanley and Associate
07.2018 - 02.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Managed high-volume call center operations, ensuring efficient handling of customer inquiries and concerns.
- Prepared detailed reports on call volume data analysis which led to improved call center efficiency.
- Processed debit and credit card and electronic check payments.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
Cashier
The Home Depot
05.2016 - 05.2018
- Provide a positive customer experience, register sales on a cash register, resolve customer issues, process return transactions
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Some college in Accounting -
Southern New Hampshire University
Manchester, NH06.2024
Certificate in Medical Assisting -
Manchester Community College
Manchester, NH05.2021
Certificate in Phlebotomy -
Phlebotomy and safety training center
Litchfield, NH08.2020
Certificate in Cosmetology -
Manchester school of technology high school
Manchester, NH06.2017
Skills
- Spanish
- English
- Organizational Skills
- Computer Operation
- Time Management
- Manufacturing
- Account Management
- Machining
- Microsoft Office
- Order Picking
- 5S
- Strong mathematical skills
- Cash drawer maintenance
- Knowledge of proper cash handling procedures
- Decision making
- SAP
- Accounting
- Assembly and production
- Training skills
- Computer Skills
Additional Information
COMMUNICATION, MULTITASKING, DEPENDABILITY, ORGANIZATION, FLUENT SPANISH SPEAKER, INITIATIVE AND PROBLEM SOLVING ABILITIES, CUSTOMER SERVICE SKILLS, TIME MANAGEMENT
Workauthorization
Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Production Administrator
Avon Protection Ceradyne
06.2023 - Current
Production Cell Leader
Avon Protection Ceradyne
10.2021 - 06.2023
Machine Operator
Avon Protection Ceradyne
10.2019 - 10.2021
Overpayment Account Manager
Lamont Hanley and Associate
07.2018 - 02.2019
Cashier
The Home Depot
05.2016 - 05.2018
Some college in Accounting -
Southern New Hampshire University
Certificate in Medical Assisting -
Manchester Community College
Certificate in Phlebotomy -
Phlebotomy and safety training center
Certificate in Cosmetology -
Manchester school of technology high school
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