Ana Barreto
Kingwood
Summary
I'm a great listener, and learned a lot with all the work experiences I have so far. I started working when I turned 16, and now my communcating skills are better than ever. I am strong with conflict resolution, and committed to maintaining my great work skills.
Overview
2
2
years of professional experience
Work History
Child Care
United City Church
Humble
11.2025 - Current
- Instructed staff on proper child care techniques and strategies for dealing with difficult behaviors.
- Ensured compliance with local child care regulations and standards.
- Built positive relationships with parents through regular communication.
- Kept detailed records of child care tasks performed each day including feeding schedules, diaper changes.
Cashier
HEB Grocery Store
Kingwood
10.2024 - Current
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers with inquiries and resolved issues to enhance shopping experience.
- Guided customers to specific products, ensuring a positive and efficient shopping experience.
- Answered customer questions and provided store information.
- Resolved customer complaints professionally in accordance with company policy.
- Handled product returns and exchanges according to store policy.
- Maintained accurate cash register and balanced drawer at end of shifts.
- Ensured cleanliness of my area, and organization of checkout area throughout shifts.
- Personalized service for each customer to increase overall satisfaction and loyalty.
Education
High School Diploma -
Kingwood High School
Kingwood, TX05-2025
Skills
- Child development
- Customer service
- Conflict resolution
- Customer engagement
- Time management
- Problem solving
- Food safety regulations
- Records management
- Cash handling
- Customer transactions
Languages
Portuguese
Full Professional
Spanish
Limited
Timeline
Child Care
United City Church
11.2025 - Current
Cashier
HEB Grocery Store
10.2024 - Current
High School Diploma -
Kingwood High School