Ana Batista
Peabody,MA
Summary
Highly skilled and enthusiastic professional with more than 14 years of experience managing operations in patient private care needs. Successfully oversee budgeting, supply management and patient services.
Develop and lead productive and efficient office staff. Contribute to high-volume home health aid practices by providing exceptional customer service.
BI- LINGUAL ENGLISH/SPANISH
Overview
13
13
years of professional experience
1
1
Certification
Work History
Home Health Care Manager
Jewish Rehabilitation Center
11.2010 - Current
- Managed financial aspects of home healthcare operations, including budgeting, billing, and expense tracking, ensuring cost-effective service delivery.
- Collaborated with physicians and other healthcare providers to develop integrated treatment strategies addressing complex medical conditions at home.
- Oversaw the recruitment, hiring, orientation, and ongoing professional development of a diverse team of skilled healthcare professionals.
- Led multidisciplinary teams to deliver coordinated care tailored to individual patient needs, improving overall health outcomes.
- Implemented data-driven quality improvement initiatives that resulted in enhanced patient safety and overall service excellence.
- Developed comprehensive training programs for new staff members, resulting in improved performance and reduced turnover.
- Established strong relationships with community partners to facilitate referrals and seamless transitions between care settings for patients.
- Streamlined scheduling processes for better staff utilization and increased efficiency in service delivery.
- Optimized resource allocation by forecasting staffing requirements based on anticipated client caseloads while staying within budgetary constraints.
Education
Associate of Science - Home Health Care
PROFESSIONAL MEDICAL PROFILE
Danvers, MA04.2010
M.D. - PEDIATRICS
UCATECI
LA VEGA DR06.1994
Skills
- Care Planning
- Client Confidentiality
- Scheduling Coordination
- Cultural Competency
- Home Care Software
- Client Advocacy
- Medical terminology knowledge
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
Affiliations
- 3 DIMENSIONS HEALTH SERVICES
Certification
- [Area of certification] HOME HEALTH CARE
- JUNE 2020
Volunteering Heaven for Hunger
Food distribution to the less fortunate of the community
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Home Health Care Manager
Jewish Rehabilitation Center
11.2010 - Current
Associate of Science - Home Health Care
PROFESSIONAL MEDICAL PROFILE
M.D. - PEDIATRICS
UCATECI
- [Area of certification] HOME HEALTH CARE
- JUNE 2020