Ana Becerra Salinas
Greer,SC
Summary
Proven customer service with a track record of enhancing customer satisfaction at The Creperia. Skilled in cash handling and demonstrating empathy towards customer needs, I significantly contributed to repeat business through exceptional service and problem-solving abilities. Adaptable and committed, I excel in fast-paced environments, ensuring both operational efficiency and a positive customer experience.
Overview
2
2
years of professional experience
Work History
Cashier/Line Cook
The Creperia
06.2023 - Current
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Answered questions about store policies and addressed customer concerns.
Cashier/Dining Room Server
Panera Bread
06.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
Associate of Arts - Communications
Greenville Technical College
Greenville, SC04.2025
High School Diploma -
Eastside High School
Taylors, SC06.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Order Taking
- Active Listening
- Adaptable and Flexible
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Line Cook
The Creperia
06.2023 - Current
Cashier/Dining Room Server
Panera Bread
06.2022 - 08.2022
Associate of Arts - Communications
Greenville Technical College
High School Diploma -
Eastside High School