Ana Brenner
Allen,TX
Summary
Dynamic management operations professional recognized for driving high productivity and optimizing task completion. Expertise in strategic planning, team leadership, and operational improvement supports seamless execution of business strategies. Proven skills in communication, problem-solving, and adaptability enhance overall team performance. Career goals include fostering innovation and leading teams towards sustainable growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Owner
NorthPoint Claim Services LLC
Frisco, TX
11.2014 - 01.2025
- Stayed informed about changes in regulations influencing business functions.
- Facilitated regular employee meetings to assess progress toward company goals.
- Interviewed, trained and supervised employees.
- Developed cost-reduction strategies to maintain budget efficiency.
- Scheduled maintenance activities for equipment used by the business.
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Developed consistent scheduling strategies to uphold floor operations under fiscal parameters.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Oversaw daily operations of the business and provided guidance when needed.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Improved company's quality and productivity by streamlining systems and processes.
- Monitored progress by establishing plans, budgets and measuring results.
- Ensured compliance with all local laws and regulations related to the business operations.
- Monitored cash flow to ensure proper budgeting of resources.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Updated website content regularly according to current trends within target markets.
- Resolved conflicts between employees or customers in a timely manner.
- Delegated work to staff, setting priorities and goals.
- Kept records for production, inventory, income, and expenses.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Determined pricing for products or services based on costs and competition.
- Prepared staff work schedules and assigned team members to specific duties.
- Investigated new technologies that could improve efficiency within the organization.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Coordinated and executed critical domestic duties.
Labor Compliance Administrator
Kiewit/Sundt a Joint Venture
San Diego, CA
10.2010 - 10.2014
- Executed successful compliance monitoring and risk assessment programs.
- Developed and implemented internal policies and procedures to ensure compliance with applicable laws and regulations.
- Assisted with developing training programs relating to risk management, ethics and other relevant topics.
- Assessed and evaluated regulatory compliance requirements for the organization.
- Prepared detailed reports outlining findings from internal audits of compliance programs.
- Maintained payroll records in compliance with applicable laws and regulations.
- Monitored legislative and regulatory changes affecting payroll, ensuring ongoing compliance.
- Prepared reports outlining potential risks associated with noncompliance of regulations.
- Ensured compliance with federal and state regulations regarding payroll processing.
- Assisted in payroll processing and ensuring compliance with employment laws.
- Ensured timely processing of payroll data into the general ledger system while maintaining compliance with federal regulations.
- Conducted audits to ensure compliance with federal, state, and local laws related to payroll taxes.
- Conducted audits of payroll data to ensure accuracy and compliance with applicable laws.
- Ensured compliance with labor laws through periodic audits of payroll documents.
Education
Bachelor of Science - Business Administration And Management
National University
La Jolla, CA05-2014
Skills
- Driven and determined
- Customer relations
- Policies and procedures development
- Financial management
- Vendor relationship management
- Financial administration
- Organizational development
- Human resources management
- Operations management
- Budget control
- Project management
- Staffing oversight
- Customer service
- Bookkeeping
- Staff management
- Task delegation
- Cost analysis and savings
- Staff hiring
- Employee training
- Cross-functional team coordination
- Cost control and budgeting
- Process improvement
- Professional networking
- Business administration
- Relationship building
- Start-up operations
- Regulatory compliance
Certification
- All Lines insurance adjuster, Texas Department of Insurance, 2015-present
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Business Owner
NorthPoint Claim Services LLC
11.2014 - 01.2025
Labor Compliance Administrator
Kiewit/Sundt a Joint Venture
10.2010 - 10.2014
- All Lines insurance adjuster, Texas Department of Insurance, 2015-present
Bachelor of Science - Business Administration And Management
National University
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