Ana Bucio
Fresno,CA
Summary
Dynamic and results-oriented professional with a proven track record in elderly care and time management, demonstrated during my tenure at In-Home Supportive Service. Excelled in multitasking and organization, significantly enhancing patient quality of life. Skilled in verbal communication and problem-solving, adept at conflict resolution and disability support, ensuring high levels of client satisfaction.
Overview
6
6
years of professional experience
Work History
Caregiver
In-Home Supportive Service
03.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
Team Member
Target
11.2024 - 01.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Maintained productive, efficient approach to all tasks.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Receptionist
Dan’s Towing & Recovery
01.2019 - 12.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed vehicle location, communicated with clients, and updated client impound fees.
- Answered phone promptly and directed incoming calls to police department.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained release payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Tracked important information in excel spreadsheets and ran reports or generated graphs using data.
Education
High School Diploma -
Sunnyside High School
Fresno, CA06.2014
Skills
- Time management
- Elderly care
- Problem-solving
- Multitasking and organization
- Verbal and written communication skills
- Records maintenance
- Conflict resolution
- Disability support
- Fast learner
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Target
11.2024 - 01.2025
Caregiver
In-Home Supportive Service
03.2024 - Current
Receptionist
Dan’s Towing & Recovery
01.2019 - 12.2023
High School Diploma -
Sunnyside High School
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