Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Bunn

Hialeah,FL

Summary

To utilize my experience and knowledge in customer service with the company to promote mutual employee and employer growth and success.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

(Star Contact) Alorica Panama
Panama City, Panama PTY
07.2009 - 11.2013

Sales and retention for Microsoft MSN, Best Buy, and T-Mobile.

Answered inbound calls to provide outstanding customer service.

Touched all aspects of customer service from answering billing questions to escalation of complex issues.

Multi-task and interacted with several applications simultaneously

Customer Service Representative

Nars Communication
Panama City, Panama PTY
03.2014 - 04.2017

Sales and retention for Charter Communication.

Answered inbound calls to provide outstanding customer service. Touched all aspects of customer service from answering billing questions to escalation of complex issues.

Multi-task and interacted with several applications simultaneously

Credit Repair Specialist

Worldwide Finances
Miami, FL
06.2017 - Current

Responsible for processing credit repair dispute letters. 

Receive incoming calls from our clients, assisting with their credit questions and needs.

Provide complete analysis of a client’s credit profile and credit profile and credit score while maintaining highest level of customer service.

Help clients with providing solutions for accomplishing their dreams through improved credit worthiness.

Education

High School Diploma -

The Glory Of God Christian School
Hialeah, FL
2013

Skills

    Highly Organized  Dailed oriented 

    Bilingual: English and Spanish  Microsoft office

Timeline

Credit Repair Specialist

Worldwide Finances
06.2017 - Current

Customer Service Representative

Nars Communication
03.2014 - 04.2017

Customer Service Representative

(Star Contact) Alorica Panama
07.2009 - 11.2013

High School Diploma -

The Glory Of God Christian School
Ana Bunn