Ana Caballero
Buckeye
Work Preference
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis. Proven to bring streamline complicated operations in fast-paced environment. Manages diversified office administrative functions, manage events, offer customer assistance and provide team support.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Office Arministrator
Rehrig Pacific Company
Buckeye
06.2024 - Current
- Manage office supplies and inventory for efficient operations.
- Coordinate scheduling and communication between departments.
- Assist in maintaining accurate records and filing systems.
- Handle incoming calls and directed inquiries to appropriate staff.
- Provide administrative support for projects and initiatives as needed.
- Coordinate and managed daily administrative operations of the office.
- Interact professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Manage employee timekeeping systems to ensure accurate data collection.
- Coordinate with HR to resolve payroll discrepancies and inquiries.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Conduct new hire orientations, onboarding activities and create employee files.
- Support initial onboarding process for new employees.
- Coordinate and managed all logistics for special events, including venue selection, catering, decorations, entertainment, transportation and security.
Office Administrator
Aramark
Phoenix
11.2021 - 05.2024
- On site Payroll responsibilities: Supported the Payroll Group Processor in the processing of payroll weekly including, but not limited to, the tracking time and attendance, reporting commissions, and other related payroll in accordance with company policy and our on-site collective bargaining agreement(s).
- Forwarded and/or posted all notices from Central, Regional management and the Group Processor to the market center employees with regard to Company Policy, Payroll, HR and Compliance practices.
- Review and maintain the time and attendance system.
- On site HR responsibilities: Implement new administration procedures and forms as directed by the Group Processor, HR management and Finance.
- Maintained existing employee Personnel files, DOT, OSHA, and other H/R compliant record keeping as directed by Finance or Human Resources.
- Supported New Hire Orientation and compile New Hire packets according to Central Office Guidelines in cooperation with the Group Processor.
- On site Accounting responsibilities: Reviewed, Supported and Maintained the Management Reports including, but not limited to, the Gain & Loss report in Field Management Reporting, monthly inventory, and the monthly API review.
- Further supported the business process around accurate inventory counts, safety and API reviews.
- Supported the weekly input of manual data required for the Key Performance Measures (KPM).
- On site Office responsibilities: Supported the Daily Office functions by ordering supplies through Procurement, ordering business cards, picking up mail (where applicable), ordering computers for new employees & attending to the Front Desk.
- On site Functional Responsibilities: Supported the Billing Function within the MC by Printing Invoices/Settlement Sheets/etc. and Scanning and Sending Billing Related Information to the Billing Hub or Customer Desk.
- Support Management Reporting within the MC by providing reports to the Management team.
Procurement Specialist
Patterson Dental
El Segundo
01.2011 - 07.2021
- Coordinated a variety of activities in support of the Company's sale and distribution of more than 130 thousand products, equipment and digital solutions.
- Primarily managed equipment products' full life-cycle from formulating sales quotations to coordinating / supervising orders, receiving, invoicing and returns. Schedules job site evaluations. Originates / performs resource planning, staging, inspection and inventory management.
- Worked directly with Company's TechEdge Service Coordinators on all resource and project planning.
- Coordinated the installation of equipment with the Service Department, Equipment Specialists, Territory Sales Representatives and Customers.
- Verified receipt of orders from manufacturers. Stages equipment for customer delivery and installation. Ensures vacated warehouse inventory is properly tagged for reorder and restocking.
- Strived to resolve customer problems and provide immediate resolution in a one-call process for those requiring assistance.
Customer Service Representative
Trident Dental Laboratories
Hawthorne
03.2005 - 05.2010
- Initially hired as a member of the second largest American dental Laboratory's inbound call center.
- Assisted dental office clients in monitoring low volume submissions for products and services at a 1- to 30-product level.
- Tracked basic-to-complex manufacturing processes, completion estimates and shipping dates for items that included dental impressions, crowns, partials, implants and mouth guards.
- Recognized for diligence, dependability and achievement through promotion to Laboratory Liaison now responsible for serving large, high-volume dental clients across the county with 100-plus, bulk product orders.
- Strived to resolve problems and answer all questions in a one-call process for Laboratory clients requiring assistance.
Administrative Assistant
National Charity Support Foundation
Torrance
11.2003 - 03.2005
- Received, reviewed, organized and processed Department of Motor Vehicle ownership records, registration documents, delivery confirmations and payment receipts associated with vehicle donations made to the Foundation on a weekly basis.
- Provided high level of service and customer relations interaction.
- Answered phones, replied to inquiries and dispatched towing services required to pickup contributors' cars, vans, light trucks and SUVs.
- Provided clerical/administrative support to vehicle auctions.
- Assisted in better-structuring and optimizing the efficiency of a range of office procedures and systems.
Education
College Degree - Business
Los Angeles Harbor College
Wilmington, CASkills
- Spanish
- Bilingual
- Communication skills
- Procurement
- Purchasing
- Supply Chain
- Human Resources Management
- Human resources
- Microsoft Excel
- Organizational skills
- Microsoft Word
- Microsoft Office
- Payroll
- Kronos
- SharePoint
- Management reporting
- Supervising experience
- SAP ERP
- Project management
- Customer service
- Front desk
- Employment & labor law
Certification
Professional In Human Resources
Languages
Spanish, Expert
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Office Arministrator
Rehrig Pacific Company
06.2024 - Current
Office Administrator
Aramark
11.2021 - 05.2024
Procurement Specialist
Patterson Dental
01.2011 - 07.2021
Customer Service Representative
Trident Dental Laboratories
03.2005 - 05.2010
Administrative Assistant
National Charity Support Foundation
11.2003 - 03.2005
College Degree - Business
Los Angeles Harbor College