Summary
Work History
Education
Skills
Languages
Timeline
Generic

ANA CADENA

Orlando,FL

Summary

Bilingual customer support and administrative professional with experience in email communication, scheduling, data management, and customer assistance. Highly organized, detail-oriented, and reliable. Experienced working independently from home, handling multiple tasks, and providing clear, empathetic customer support via email and chat.

Work History

Incom
Quito - Ecuador, Remote
2018 - 2024
  • Managed email communication and written customer inquiries
  • Provided customer support and follow-up via email
  • Scheduled appointments and managed calendars
  • Updated records, documents, and internal systems
  • Assisted with data entry and document organization
  • Maintained accurate and confidential information
  • Supported administrative and HR-related task

Education

Bachelor in Architecture

Universidad Internacional SEK
Ecuador

Skills

  • Email communication
  • Customer follow-up
  • Data entry management
  • Record keeping
  • Customer relationship management
  • Scheduled appointments and managed calendars
  • Updated records, documents, and internal systems
  • Assisted with data entry and document organization
  • Maintained accurate and confidential information
  • Supported administrative and HR-related task

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Incom
2018 - 2024

Bachelor in Architecture

Universidad Internacional SEK

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