Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Calzadilla Iglesias

Houston,TX

Summary

Dynamic professional with a proven track record at ABM Industries, excelling in floor maintenance and staff training. Expertise in advanced cleaning techniques and process improvement initiatives led to enhanced service delivery and safety compliance. Strong communication skills fostered effective team collaboration, ensuring high standards of cleanliness and operational efficiency.

Overview

11
11
years of professional experience

Work History

Amb Lead/ Floor Tech

ABM Industries
12.2017 - 04.2025
  • Supervised daily operations of floor maintenance teams to ensure high standards of cleanliness and safety.
  • Implemented training programs for new technicians, enhancing skill development and performance consistency.
  • Developed and maintained cleaning schedules to optimize workflow efficiency across multiple facilities.
  • Conducted regular inspections of equipment and supplies, ensuring readiness and compliance with safety regulations.
  • Led initiatives to streamline cleaning processes, resulting in increased productivity and reduced downtime.
  • Collaborated with management to establish procedures that improved overall maintenance response times.
  • Analyzed workflow patterns to identify areas for improvement, contributing to enhanced service delivery standards.
  • Effectively communicated progress updates and identified issues to management during regular meetings or reporting sessions.
  • Provided exceptional customer service while working in visible areas of the facility, answering questions and addressing concerns as needed.
  • Reduced safety hazards by promptly addressing spills and wet areas on the floors, ensuring a safe environment for customers and staff.

Food Preparation Worker

Papasitos Cantina
05.2014 - 11.2017
  • Assisted in preparing ingredients and maintaining cleanliness in food preparation areas.
  • Learned and adhered to safety protocols for food handling and sanitation practices.
  • Collaborated with team members to ensure efficient workflow during meal service times.
  • Operated kitchen equipment, such as mixers and slicers, under supervision to support food preparation tasks.
  • Followed recipes accurately to prepare a variety of dishes according to established standards.
  • Engaged in training sessions on proper food storage techniques to minimize waste and ensure quality.
  • Participated in inventory management by organizing supplies and notifying supervisors of low stock levels.
  • Maintained organized workstations, contributing to a safe and productive kitchen environment.

Education

Associate - Enginering

Armando Mestre
La Havana Cuba
07.1994

Skills

  • Strong communication skills
  • Staff training and development
  • Chemical handling
  • Quality control standards
  • Problem-solving capacity
  • Advanced cleaning techniques
  • Floor maintenance expertise
  • Process improvement initiatives
  • Work order processing
  • Team collaboration
  • Job site preparation

Languages

Spanish
Full Professional

Timeline

Amb Lead/ Floor Tech

ABM Industries
12.2017 - 04.2025

Food Preparation Worker

Papasitos Cantina
05.2014 - 11.2017

Associate - Enginering

Armando Mestre

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