Ana Campos
Beaumont,CA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Lash Technician
Self-employeed
08.2020 - Current
- Stayed current on latest and diverse types of last extensions and different application processes.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Educated clients on how to clean and maintain lash extensions.
- Ensured optimal sanitation and safety by maintaining a clean work environment and adhering to strict hygiene standards.
- Boosted repeat clientele by fostering strong relationships through excellent customer service and communication skills.
Insurance Agent/Manager
Hammer Insurance Services Inc.
09.2018 - 04.2021
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
Sales Associate/Cashier
Coach
04.2013 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
High School Diploma -
West Valley High School
Hemet, CA05.2013
Skills
Customer Engagement
Payment management
Presentation Skills
Customer Service
Problem-Solving
Attention to Detail
Multitasking
Adaptability and Flexibility
Money handling abilities
Cleanliness standards
Strong Work Ethic
Opening and closing duties
Languages
Spanish
Native or Bilingual
Timeline
Lash Technician
Self-employeed
08.2020 - Current
Insurance Agent/Manager
Hammer Insurance Services Inc.
09.2018 - 04.2021
Sales Associate/Cashier
Coach
04.2013 - 08.2018
High School Diploma -
West Valley High School