ANA CAPELLAN
SOMERSET
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 5 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
4
4
years of professional experience
Work History
Secretary
NOV TRUCK LLC
03.2020 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Created and updated records and files to maintain document compliance.
- Implemented new office procedures to improve workflow efficiency while reducing administrative errors.
Package Scanner
KISS
05.2020 - 08.2020
- Increased package scanning efficiency by utilizing advanced scanning equipment and software.
- Served as a reliable team member, consistently arriving to work on time, prepared, and ready to contribute to daily operations and overall team success.
- Adhered to strict quality control standards while performing daily tasks, resulting in fewer errors and increased customer satisfaction.
- Managed time effectively, balancing multiple tasks and maintaining high levels of productivity during periods of both low and high shipment volume.
Education
High School Diploma -
FRANKLIN HIGH SCHOOL
Elizabeth, NJ06.2020
Skills
- Customer Service , us secretaries use customer to provide quality service to clients , inspectors, and staffs We answer inquiries , troubleshoot cancers, and ensure that all interactions are pleasant and effective
- Verbal and written communication & word processing we use the word processing to prepare and edit correspondences , reports, and other written materials we also use it to design and produce marketing materials such as brochures and flyers
- Office Administration, we coordinate tasks and ensure efficient communication
- Organization
- Appointment Scheduling, means to arrange aa time and date for a meeting or event Secretaries use scheduling appoiments in their day to day tasks by organizing paper and electronic files, generating correspondence , answering telephones and greeting and directing
Languages
Spanish
Full Professional
Timeline
Package Scanner
KISS
05.2020 - 08.2020
Secretary
NOV TRUCK LLC
03.2020 - Current
High School Diploma -
FRANKLIN HIGH SCHOOL