ANA CAROLINA LEE DELGADO
Summary
Health and wellness professional with experience in clinical support, nutrition coaching, customer service and business operations. Certified Nutrition Coach with a background in managing medical authorizations and running a supplement e-commerce business. Fluent in English and Portuguese, with basic Spanish, and committed to delivering high-quality service and care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Founder & CEO
Venice Importados
01.2013 - Current
- Founded and manage an e-commerce business specializing in supplements and wellness products
- Educate customers on product benefits and build long-term relationships
- Oversee daily operations, including inventory, marketing, and customer service
Warehouse Associate
UPS
05.2025 - 06.2025
- Handled logistics and organizational tasks in a team-oriented, safety-driven environment
Server & Bartender
Buteco Sports Bar
01.2024 - 01.2025
- Delivered customer service in a fast-paced environment
- Managed multiple orders while maintaining a professional, welcoming atmosphere
Patient Service Representative (Surgical Authorizations)
Unimed Florianópolis
01.2012 - 01.2013
- Managed surgical authorization processes, ensuring medical protocols were followed
- Served as liaison between patients and healthcare providers
- Maintained confidentiality and handled sensitive records accurately
Education
Bachelor of Science in Nutrition -
Universidade Estacio De Sá
Brazil04-2026
Skills
- Languages: Portuguese (Native), English (Fluent), Spanish (Basic)
- Tools: Microsoft Office Suite, E-commerce platforms, CRM systems
Certification
Certified Nutrition Coach (USA)
CORE COMPETENCIES
Multilingual: English, Portuguese (native), basic Spanish
CORE COMPETENCIES
- Clinical Support: Surgical authorizations, medical documentation
- Nutrition & Wellness: Certified Nutrition Coach with expertise in supplements and vitamins
- Operations Management: E-commerce, inventory, logistics, and customer relationship management
- Patient & Client Communication: Handling inquiries with empathy, clarity, and professionalism
Timeline
Warehouse Associate
UPS
05.2025 - 06.2025
Server & Bartender
Buteco Sports Bar
01.2024 - 01.2025
Founder & CEO
Venice Importados
01.2013 - Current
Patient Service Representative (Surgical Authorizations)
Unimed Florianópolis
01.2012 - 01.2013
Bachelor of Science in Nutrition -
Universidade Estacio De Sá