Hardworking employee enthusiastic about learning the insurance field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Bar Manager
Port Oasis LLC
12.2017 - 10.2022
Closed out cash register and prepared cashier report at close of business.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Sales Associate
Express
01.2018 - 04.2018
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Manager
Rejuvenate Spa
10.2016 - 11.2017
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Medical Call Processor
Medical Service Bureau
01.2016 - 10.2016
Managed large volume of medical calls on daily basis.
Received patient to doctor messages and followed protocol to relay message accordingly.
Worked from both home and office space.
Education
Bachelor of Science - Nursing
The University of Texas At El Paso
El Paso, TX
11.2025
Property And Casualty/ Life And Health Course - Insurance
Exam FX
Online
07.2023
Skills
Verbal and Written Communication
Team Meetings
Monetary Transactions
Shift Scheduling
Negotiations Expert and Strong Deal Closer
Direct Sales
Coaching and Mentoring
Customer Service and Assistance
Problem Resolution
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Express
01.2018 - 04.2018
Bar Manager
Port Oasis LLC
12.2017 - 10.2022
Sales Manager
Rejuvenate Spa
10.2016 - 11.2017
Medical Call Processor
Medical Service Bureau
01.2016 - 10.2016
Bachelor of Science - Nursing
The University of Texas At El Paso
Property And Casualty/ Life And Health Course - Insurance
Exam FX
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