Summary
Overview
Work History
Education
Skills
References
Accomplishments
Certification
Affiliations
Timeline
Generic
Ana Catangal

Ana Catangal

Universal City,Texas

Summary

My career objective is to leverage my 23 years of administrative experience to contribute to an organization’s success by providing efficient and strategic administrative support. I aim to lead and mentor a team, streamline processes, and drive productivity while continuing to adapt to evolving technologies and industry best practices.

Administrative Assistant

Overview

29
29
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Visionworks of America Inc.
San Antonio, Texas
09.2008 - Current
  • Office Management: Manages the day-to-day office operations, including maintaining supplies and equipments
  • Supervises setup of conference rooms for meetings and office events in common areas.
  • Monitors office supplies inventory and placed orders when necessary.
  • Assists with special projects assigned by management when required.
  • Ensures a clean and organized workspace
  • Data Entry and Record Keeping: Accurately input and maintain data in digital and physical records
  • Organizes and maintain files and documents
  • Communications: Answers and direct phone calls, emails and inquiries to the appropriate personnel
  • Draft and proofread correspondence, reports, and other documents
  • Prepares company items/events such as Monthly Gazette/Newsletter, Round Tables, Workshops & Listening Sessions, Monthly Visionaries Calendar Events, and Monthly Associates Appreciation Day.
  • Posting all events, and other company news or updated in Yodeck.
  • Scheduling and Coordination: Schedules meetings and appointments for team members
  • Organizing Round Tables, Workshops and Listening sessions
  • Human Resources Support: Support HR with onsite job fairs, calling applicants for interviews, New Hire Orientations and Annual Expo/Wellness Fair
  • Provide support for all payroll processing, as well as temporary employees
  • Assist with all the company’s job fairs
  • Assist in setting up company events ensuring everything runs smoothly
  • Meeting Support: Prepares meeting agendas and materials
  • Attends meetings with all the upcoming company events
  • Administrative Support: Provides administrative support to various departments
  • Assists with data research and reporting as requested
  • Compiles a list of associates celebrating birthdays and work anniversaries
  • Designs and create personalized appreciation cards such as: Birthdays and Anniversaries for all associates.
  • Prepares the anniversary lab coats, t-shirts and appreciation cards and coordinate with the Management team for its distribution on the Appreciation Day
  • Customer Service: Interact with clients, visitors, vendors, applicants and other stakeholders in a professional and courteous manner
  • Expense Management: Tracks and processes expense reports and other invoices.
  • Serves visitors by greeting, welcoming and directing to appropriate personnel.

Secretary

Angelica Munoz Bush Hog, Shredding and Landscaping Maintenance & Striping
01.2017 - 11.2020
  • Maintained accurate filing systems for essential documents.
  • Prepared Business Proposals and Contracts
  • Generated monthly reports on a daily basis such as expenses, timecards and invoices payments
  • Prepared all annual reports and payroll.
  • Maintained organized filing system of paper and electronic documents.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Assisted with accounts receivable and accounts payable functions.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Proofread documents before submission; corrected any errors found in grammar or punctuation.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Reviewed invoices for accuracy before submitting them for payment processing.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Prepared expense reports in accordance with company policies and procedures.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Monitored office supplies inventory and placed orders when needed.

Companion/Caregiver

Alamo Companion Services LLC
San Antonio, Texas
10.2011 - 01.2017
  • Provided conversation and companionship
  • Assisted with walking and take them to their physical therapy and doctor’s appointments
  • Prepared current and future meals, monitor diet and eating
  • Assisted with feeding, toileting, bathing and dressing
  • Assisted with other related duties as requested or asked by clients
  • Call office or report to the nurse on duty with any changes to client’s health, needs and/or living conditions.
  • Transported clients to medical appointments, errands, and social engagements.
  • Observed changes in client behavior or physical condition and reported to supervisor or family members.
  • Monitored vital signs such as blood pressure and temperature when needed.
  • Improved patient outlook and daily living through compassionate care.
  • Gave medication reminders according to prescribed instructions.
  • Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.

Quality Operation Support Associate

Visionworks of America Inc.
SA, Texas
12.2000 - 08.2008
  • Maintained high standards of optical eye wear, including processing and handling of special orders
  • Processed of orders on optical lenses and maintains high quality control standards
  • Prepared and filed invoice, handled shipping and received of special orders
  • Resolved customer complaints promptly and professionally.
  • Performed system updates on a regular basis.
  • Developed processes for resolving customer service issues quickly and efficiently.
  • Performed quality assurance reviews on completed work orders prior to submission for approval.
  • Trained new employees on the use of internal software applications.
  • Answered customer inquiries regarding product features and services.
  • Responsible for loss control, which includes breakages on optical eyewear.

Systems Operator (Assistant Supervisor)

Duty Free Shoppers, Inc
Philippines
12.1994 - 01.1998
  • Generated and reviewed of monthly ending balance report and monthly consumption reports for forecasting purposes.
  • Encoded of item information such as SKU and selling price in Point of Sale controller
  • Generated and printed daily sales reports
  • Uploaded all daily sales to Retail Merchandise System from the Point of Sale controller
  • Provided technical and operational support for entire organization.
  • Trained employees on new technologies and software applications.
  • Monitored data inputs to manage and maintain accuracy.
  • Generated and printed bar codes of items in the store.

Education

Computer Programming -

Systems Technology Institute
01.1993

Bachelor of Junior Secretarial -

Holy Angel University
01.1991

Skills

  • Microsoft Office
  • Microsoft Access
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Yodeck
  • Organizational Skills
  • Communication
  • Time Management
  • Computer Proficiency
  • Attention to Detail
  • Problem Solving
  • Customer Service
  • Adaptability
  • Multitasking
  • Confidentiality
  • Teamwork
  • Record Keeping
  • Research Skills
  • Calendar Management
  • Administrative Support
  • Scheduling
  • Clerical Support
  • Data Entry
  • Project Coordination
  • Office Administration
  • Meeting Preparation

References

  • Rebecca Deremer, Visionworks of America, 6601 Guadacoma Dr, Ste. 216, Schertz, TX, 78154, (210) 286.1007, (726) 444. 4613
  • Martha Hernandez, Visionworks of America, 655 Richland Hills Dr, San Antonio, TX, 78245, (210) 725-3030, (726) 444-4563

Accomplishments

  • Associate Spotlight (2022) - Visionworks Inc.

Certification

  • Linkedin Learning

Typography: Working with Grids

Date Completed: January 12, 2024

  • Linkedin Learning

Graphic Design Foundation: Layout and Composition

Date Completed: January 31, 2024

  • Linkedin Learning

Typography: Type in Motion

Date Completed: February 2, 2024

  • Linkedin Learning

Communication with Confidence

Date Completed: February 5, 2024

Affiliations

I am a super family-oriented and love spending time in the garden , belting out tunes at karaoke, and sprucing up my home with DIY decors. Cooking and baking are my passions and I'm all about saving money by getting creative with what I have.

Family time is the best, especially when spent with siblings. There's something so special about those moments together.

I approach work with full dedication and passion, giving it my all every single day. As a team player, I'm always ready to lend a hand and collaborate to achieve our goals.

Timeline

Secretary

Angelica Munoz Bush Hog, Shredding and Landscaping Maintenance & Striping
01.2017 - 11.2020

Companion/Caregiver

Alamo Companion Services LLC
10.2011 - 01.2017

Administrative Assistant

Visionworks of America Inc.
09.2008 - Current

Quality Operation Support Associate

Visionworks of America Inc.
12.2000 - 08.2008

Systems Operator (Assistant Supervisor)

Duty Free Shoppers, Inc
12.1994 - 01.1998

Computer Programming -

Systems Technology Institute

Bachelor of Junior Secretarial -

Holy Angel University

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Ana Catangal