Ana Cervantes
Yuba City,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
E Center
04.2023 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Oversaw and managed hiring process and assisted human resources.
- Developed and implemented onboarding and orientation programs for new employees.
- Advocated for staff members, helping to identify and resolve conflicts.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Interim Human Resources Rec & Hiring Coordinator
E Center
11.2023 - 01.2024
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Maintained current knowledge of policies to promote compliance.
- Confirmed appointments and interviews with job candidates.
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
- Reached out to qualified referral candidates to obtain applications.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
GAA Administrative Assitant
E Center
08.2022 - 04.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Office Assistant
First Point Inc
02.2022 - 12.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Wrote Checks
- Admin for Company Email
Office Assistant
Wise Auto Group Dba Harley Davidson Of Yuba City
08.2016 - 11.2018
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
- Closed Motorcycle Deals
- Crossed Trained in Motor Clothes Department
Front End Supervisor
Sam's Club
10.2013 - 08.2016
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
No Degree - Psychology
Yuba College
Marysville, CAHigh School Diploma -
Yuba City High School
Yuba City, CA06.2010
Skills
- Organizational Development
- Pre-Employment Screening
- Talent Management
- Recruiting
- Employee Onboarding
Certification
- CA Department of Social Services- Mandated Reporter
- CA Department of Pesticide Regulation
Timeline
Interim Human Resources Rec & Hiring Coordinator
E Center
11.2023 - 01.2024
Human Resources Specialist
E Center
04.2023 - Current
GAA Administrative Assitant
E Center
08.2022 - 04.2023
Office Assistant
First Point Inc
02.2022 - 12.2022
Office Assistant
Wise Auto Group Dba Harley Davidson Of Yuba City
08.2016 - 11.2018
Front End Supervisor
Sam's Club
10.2013 - 08.2016
No Degree - Psychology
Yuba College
High School Diploma -
Yuba City High School
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