Summary
Overview
Work History
Education
Skills
Lash Artist
Timeline
Generic

Ana Chacon

Los Angeles,CA

Summary

Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Shopper

Amazon Prime Now
03.2020 - 10.2023
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Selected best-quality perishable items such as meat and produce.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.
  • Scanned each item's barcode before item's removal from shelf.
  • Observed store's safety regulations while engaged in product fulfillment activities.
  • Worked productively with customers to meet order requirements and service expectations.
  • Stored perishable items in refrigerated area until customer's pickup.
  • Reported order discrepancies to team leader or other manager.
  • Placed each selected item in appropriate bin prior to order completion.

Fulfillment Associate

Amazon
12.2022 - 05.2023
  • Selected and filled orders from stock to fulfill customer requirements.
  • Followed procedures at all times for personal and team safety.
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
  • Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
  • Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Followed orders precisely for correct items, sizes and quantities.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Interacted with guests in friendly and knowledgeable way.
  • Managed timely and effective replacement of damaged or missing products.
  • Greeted store customers and discussed needs.
  • Completed inventory accounts to keep records current and promote accurate ordering.

Cashier

SP+ Parking
04.2018 - 08.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Monitored self-checkout systems and provided help in resolving complex problems.

Packer Associate

Kobayashi Noodles, Usa
09.2017 - 02.2018
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed daily orders with expert picking and packing of shipments.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Received, segregated and stored orders in safety keeping cabinets to organize and maintain complete stock and inventory.
  • Sorted and stacked finished items.
  • Placed items into bags, boxes or other containers.
  • Labeled containers, container tags or products.
  • Cleaned and maintained production area and equipment.
  • Sealed containers and packages with glue, tape or other materials.
  • Counted items to verify accuracy of orders.

Cinema Crew Member

Century Stadium 14 And Xd
10.2012 - 02.2013
  • Guided guests to exits and offered direct assistance in case of emergency.
  • Partnered with team members to complete venue opening and closing checklists.
  • Greeted guests, scanned tickets upon entry, answered guest questions and helped with seat location.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Inventory of concession's
  • Customer service

Education

No Degree - Vocal Performance

Musicians Institute
Los Angeles, CA

High School Diploma -

Anaheim High School
Anaheim, CA
05.2010

Skills

  • Cash Register Operations
  • Verbal and Written Communication
  • Price Changes
  • Daily Logs
  • Online Ordering Familiarity
  • Serve Customers
  • Store Layouts
  • Effective Multitasking
  • Merchandise Selection
  • Personal Shopping
  • Order Reviews
  • Promote Products
  • POS Inventory System Operation
  • Item Scanning
  • Client Needs Assessment
  • Station Preparation
  • Safe Equipment Handling
  • Belt Conveyors
  • Fashion Trends Understanding
  • Cash Counting
  • Customer Transactions
  • Customer Order Tracking
  • Customer Care
  • Food Preparation
  • Safety Rules
  • Telephone Reception

Lash Artist

I am a home based Lash tech who specializes in Lash extensions and I also specialize in non invasive body sculpting.

Timeline

Fulfillment Associate

Amazon
12.2022 - 05.2023

Shopper

Amazon Prime Now
03.2020 - 10.2023

Cashier

SP+ Parking
04.2018 - 08.2019

Packer Associate

Kobayashi Noodles, Usa
09.2017 - 02.2018

Cinema Crew Member

Century Stadium 14 And Xd
10.2012 - 02.2013

No Degree - Vocal Performance

Musicians Institute

High School Diploma -

Anaheim High School

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Ana Chacon