Ana Chacon
Elk Grove,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Claims Prep Clerk (Contract Position)
GAINWELL TECHNOLOGIES, LLC.
07.2023 - 01.2024
- Responsible for the manual processing of confidential documents
- Prepared claims and other related documents (CIFs, TAR, Appeals, etc.)
- Responsible for sorting claims by procedure code so they could be batched and sent to the claims processors for processing
- Efficient and accurate data prep skills
- Achieved quality standards
- Worked effectively as part of a team.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Administrative Assistant (Contract Position)
METHODIST HOSPITAL OF SACRAMENTO
08.2021 - 04.2023
- Assisted the department manager with new hires and annual employee health screening, vaccine updates, data input, and generating reports
- Established and maintained accurate employee health records and monitoring employee's health pertaining to healthcare regulations
- Worked independently performing a wide range of complex and confidential administrative and clerical duties, including accurate input of health information into credentialing database, auditing of records, filing documents, distributing correspondence and reports to maintain updated compliance for the employee's
- Effectively prioritizes work to ensure that work is accomplished within timeframe to ensure that deadlines are met
- Managed various administrative duties, such as schedule and confirm appointments, answer 30 incoming calls and respond to inquiries, taking and delivering messages, writing memos, making copies, faxing documents, and greet and check-ins.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Healthcare Recruiter
STAR NURSING, INC.
02.2017 - 11.2020
- Served as primary point of contact for over 10 clients
- Source, screen, and evaluate potential candidates for open healthcare positions
- Develop and maintain relationships with healthcare professionals and organizations
- Utilize social media, job boards, and other resources to identify and attract qualified candidates
- Conduct phone interviews with potential candidates
- Negotiate salaries and other terms of employment
- Create job posting and advertisements to attract qualified candidates
- Develop and implement recruitment strategies to meet organizational goals
- Maintain accurate records of all recruitment activities
- Monitor and analyze recruitment trends and metrics
- Provide guidance and support to hiring managers throughout recruitment process.
Recruiting Assistant
STAR NURSING, INC.
10.2006 - 11.2020
- Scheduled interviews and performed phone screens
- Worked directly with candidates and HR managers
- Updated candidate records and job postings in recruitment systems
- Confirmed new hires, provided follow-up information via phone and/or email
- Tracked recruiting and recruitment activity status weekly report that is presented to talent acquisition
- Providing post interview information to appropriate department Hiring Manager
- Assist with background checks for new hires and new hire paperwork
- Develop and implement recruitment strategies to meet organizational goals
- Conduct interviews for healthcare positions with specific focus on assessing candidate fit for organizational culture.
- Scheduled interviews for applicants and onboarding for new hires with departments in 200-person company.
Education
High School Diploma -
San Rafael High School
San Rafael, CASkills
- Proficient in MS Office
- Communication and Interpersonal Skills
- Attention to Details and Accuracy
- Multitasking and Prioritization
- Empathy and Compassion
- Adaptability and Flexibility
- Problem Solving and Critical Thinking
- Professionalism and Ethics
- Teamwork and Collaboration
- Customer Satisfaction
- Confidentiality and Data Security
- Telephone Etiquette
Timeline
Claims Prep Clerk (Contract Position)
GAINWELL TECHNOLOGIES, LLC.
07.2023 - 01.2024
Administrative Assistant (Contract Position)
METHODIST HOSPITAL OF SACRAMENTO
08.2021 - 04.2023
Healthcare Recruiter
STAR NURSING, INC.
02.2017 - 11.2020
Recruiting Assistant
STAR NURSING, INC.
10.2006 - 11.2020
High School Diploma -
San Rafael High School
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