Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Ana Chamu

Dallas

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at multi-tasking responsibilities and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Proven ability to enhance client relations and maintain organization, while demonstrating strong work ethic and integrity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Receptionist

Stay Bridge Hotel
03.2025 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Cashier Team Lead

Jack in the Box
07.2024 - 01.2025
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Collaborated with Kitchen staff to coordinate food preparations and ensure timely service.

Hotel Housekeeper

Motel 6 Hotel
05.2023 - 07.2024
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Collaborated with the front desk team to prioritize room assignments based on guest preferences and special requests
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.

Cashier

Dairy Queen
07.2020 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

J.J Pearce High School
Richardson, TX
05-2022

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Customer service
  • Work ethic and integrity
  • Team collaboration

Certification

  • Food Handler Certificate, ServSafe - valid until 2030

Languages

English
Spanish

Timeline

Receptionist

Stay Bridge Hotel
03.2025 - Current

Cashier Team Lead

Jack in the Box
07.2024 - 01.2025

Hotel Housekeeper

Motel 6 Hotel
05.2023 - 07.2024

Cashier

Dairy Queen
07.2020 - 03.2022

J.J Pearce High School