ANA CIOBANU
Jacksonville,FL
Summary
Dental and administrative professional with experience in general dentistry, oral surgery, patient records, scheduling, insurance verification support, and detailed administrative documentation. Skilled in maintaining accurate records, communicating with patients and teams, protecting confidential information, and supporting efficient office workflows. Completed dental insurance, billing, coding, and revenue-cycle training through the ADA and Udemy. Fluent in English, Romanian, and Russian.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Oral Surgery Assistant
Gateway Oral Surgery
Jacksonville, FL
06.2026 - Current
- Maintain accurate patient records and clinical documentation in a fast-paced oral surgery practice.
- Review patient information, treatment plans, imaging, and supporting records for completeness and accuracy.
- Assist with extractions, bone grafts, sinus lifts, implants, oral pathology cases, TRIOS scanning, and Cone Beam CT workflows.
- Communicate with patients and clinical team members while protecting PHI and following HIPAA, OSHA, and infection-control standards.
Administrative Assistant
VI Solution Group LLC
Maineville, OH
04.2016 - 06.2026
- Managed reports, invoices, records, databases, and supporting documents with strong accuracy and confidentiality.
- Reviewed documentation for auditing and operational purposes, flagged missing or inconsistent information, and coordinated follow-up.
- Coordinated communication among clients, drivers, and management to resolve issues and meet deadlines.
Dental Assistant
Tylersville Dental
Mason, OH
09.2014 - 04.2016
- Supported chairside care across general dentistry, including restorative procedures, extractions, prophylaxis, crown preparations, veneers, bridges, temporary crowns, and Invisalign workflows.
- Supported front-office operations including scheduling, insurance verification support, chart documentation, and patient record management using Open Dental.
- Obtained digital radiographs, took impressions, educated patients on oral hygiene and post-operative instructions, and followed sterilization and infection-control protocols.
Dental Assistant Extern
Great Oaks Dental Clinic
Cincinnati, OH
12.2013 - 05.2014
- Updated patient charts and medical histories, coordinated appointments, assisted with chairside procedures, and supported impressions and basic lab work.
- Performed traditional radiographs and film processing and maintained instrument and operatory sterilization.
Education
GED -
Great Oaks/Scarlet Oaks Career Campus
01-2014
Bachelor's Degree - Business & Administration
Academy of Economic Studies
Chisinau01-2012
Skills
- Dental insurance concepts: eligibility, benefits, deductibles, annual maximums, waiting periods, frequency limitations, EOBs
- Dental office workflows, treatment documentation, patient communication, scheduling, and records management
- Administrative documentation, data entry, audit support, information verification, and confidentiality/HIPAA
- General dentistry and oral surgery terminology, digital dental imaging and treatment coordination
Certification
- Ohio Certified Dental Assistant (CDA)
- Ohio Dental Radiography Certification
- CPR/BLS
- OSHA & HIPAA training
LANGUAGES
English, Romanian, Russian
INSURANCE TRAINING COMPLETED 2026
- Dental Insurance 101: A Beginners Course for Office Staff American Dental Association (ADA), 2026
- Dental Benefit Video Series American Dental Association (ADA), 2026
- Dental Medical Billing, Coding and Revenue Cycle Management Udemy, 2026
- Dental Billing, Insurance & Administration Udemy, 2026
SOFTWARE
- Open Dental
- Dentrix
- WinOMS
- TRIOS
- Cone Beam CT (CBCT)
- Microsoft Office
Timeline
Oral Surgery Assistant
Gateway Oral Surgery
06.2026 - Current
Administrative Assistant
VI Solution Group LLC
04.2016 - 06.2026
Dental Assistant
Tylersville Dental
09.2014 - 04.2016
Dental Assistant Extern
Great Oaks Dental Clinic
12.2013 - 05.2014
GED -
Great Oaks/Scarlet Oaks Career Campus
Bachelor's Degree - Business & Administration
Academy of Economic Studies